Motivated individual with experience in sales and customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
17
years of professional experience
Work History
Senior Business Advisor
Sellvia
Irvine, CA
06.2021 - Current
I conduct Zoom meetings with clients to onboard them properly
I assist clients with picking the correct platform for their E-Commerce business
I recommend additional services/ad-ons that will help enhance their online stores to ensure growth
Pull cold call leads and convert them into buyers
#1 sales advisor since joining Sellvia
Licensed Loan Officer
LoanDepot
Tustin, CA
11.2020 - 03.2021
Responsible for selling mortgage loans on behalf of LoanDepot.
Direct Sales Agent
Southern California Auto Club
Costa Mesa, CA
03.2015 - 03.2020
Multiple President's Elite Agent of the Year
Multiple Diamond Club Sales Agent
Multiple Agent of the Month
Achieved numerous awards and sales trips
Extensive sales and customer service background
Collaborates well with others
Adapts well in a fast-paced environment
Member Service Representative II
SchoolsFirst Federal Credit Union
Irvine, CA
10.2013 - 03.2015
Processed customer transactions
Delivered world class customer service to members
Provided information and promoted credit union products and services,
Opened various accounts
Processed various loans.
Personal Banker
US Bank
03.2013 - 10.2013
Processed customer transactions, developed new business and expanded existing customerrelationships, consumer loan originating and closing, account opening, and branch opening/closingprocedures.
Sales and Service Specialist
Bank of America
Garden Grove, CA
10.2011 - 03.2013
Processed customer transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures, referred products and services to customers, and opened various accounts.