Christopher Clarke
Atlanta,GA
Summary
Results-driven retail operations and training leader with 10+ years of experience driving leadership development, field training execution, workforce planning, and operational excellence across high-volume retail environments. Proven success partnering with district and store leadership teams to improve performance, strengthen talent pipelines, implement large-scale initiatives, and elevate customer experience metrics.
Overview
16
16
years of professional experience
Work History
Store Manager
Kroger
Atlanta, GA
08.2019 - Current
- Lead workforce planning, leadership development, and daily operations for a high-volume retail location with more than 175 associates.
- Partner with district leadership to implement training programs, operational process improvements, and customer experience initiatives.
- Coach and develop department leaders through structured training and performance accountability.
- Support neighboring store operations and leadership teams with operational improvement initiatives.
Store Manager
Stop & Shop
Brooklyn, NY
09.2017 - 08.2019
- Directed store operations, workforce planning, and profitability management within a union retail environment.
- Led recruitment, onboarding, coaching, and development programs that strengthened retention and elevated team performance.
- Improved operational efficiency and cost control through process optimization and leadership accountability.
District HR & Operations Training Leader
Walgreens
New York, NY
04.2010 - 09.2017
- Supported leadership development and field training implementation across 26 retail locations.
- Facilitated instructor-led training, onboarding programs, and operational coaching sessions.
- Partnered with district leadership to support talent development and operational performance initiatives.
Education
Business Administration
City University of New York (CUNY)
New York, NY05-2026
Business Administration
Georgia State University
Atlanta, GA05-2026
Skills
- Performance Reporting
- KPI Tracking
- Operational process improvement
- Scheduling & Labor Management Systems
- Talent development
- Training needs analysis
- Training facilitation
- Employee engagement
- Employee retention strategies
- Compliance training
- Microsoft Office Suite
- Adaptability
Timeline
Store Manager
Kroger
08.2019 - Current
Store Manager
Stop & Shop
09.2017 - 08.2019
District HR & Operations Training Leader
Walgreens
04.2010 - 09.2017
Business Administration
City University of New York (CUNY)
Business Administration
Georgia State University