Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Turquoise Atkins

Dallas,Texas

Summary

Sales-driven insurance professional with over 20 years of experience in insurance, call centers, proven world-class customer service, and claims management. Proven success in negotiating with underwriters to secure optimal policies for clients, enhancing customer satisfaction and loyalty. Adept at identifying opportunities for upselling, cross-selling, and optimizing sales pipelines. Strong communicator with exceptional interpersonal skills and a dedication to delivering exceptional service and achieving business objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Sales Broker

Wright Care Benefit
01.2019 - Current
  • Provide Professional recommendations for best service offerings per policy for clients
  • Offering the best insurance solution to maintain customer satisfaction and enrollment.
  • Developed and implemented sales strategies to increase revenue.
  • Devised creative solutions for overcoming objections from prospective customers during negotiation stages, ultimately securing profitable agreements.
  • Built strong relationships with clients by providing exceptional customer service, resulting in increased repeat business and referrals.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and negotiations.
  • Prepared contracts and related documentation according to strict standards.
  • Created and implemented marketing strategies and proposed innovative ideas to attract new clients.

New Homes Sales Assistant

JWilliams Staffing
01.2020 - 01.2023
  • Managed end to end sales process with potential customers
  • Building relationships to foster trust and comfort in home purchases.

Insurance Claims Administrator

Pacific Union Financial
01.2021 - 01.2022
  • Negotiated with underwriters to secure the best policies at competitive prices, significantly boosting customer loyalty and retention.

Mortgage Loan Processor

Santander
01.2017 - 01.2019
  • Successfully negotiate settlements for automobile first and third-party physical damage claims, consistently exceeding sales targets.

Education

Associates Liberal Arts -

Mott College

Bachelor's Degree in Business Management -

University of Michigan - Flint

Skills

  • Sales Pipeline Management
  • Business relationship building
  • Negotiation expertise
  • Documentation abilities
  • Relationship Management
  • Credit score understanding
  • Compliance adherence
  • Real estate knowledge
  • Portfolio Management
  • Risk Mitigation
  • Insurance understanding
  • Claims reporting systems
  • Buyer vetting
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Self Motivation
  • Analytical Thinking
  • Goal Setting
  • Professionalism

Certification

  • New Home Sales Certification, Sales Solve Everything (Mar-Sue Haffner)
  • Fair Housing Certification
  • State Farm Auto, State Farm Property, State Farm Estimatics
  • TWIA Desk and Commercial
  • Health & Life Insurance Broker
  • NAP Certified, NICTA Certified
  • Insurance Broker, Total Loss Junior Underwriter

Timeline

Insurance Claims Administrator

Pacific Union Financial
01.2021 - 01.2022

New Homes Sales Assistant

JWilliams Staffing
01.2020 - 01.2023

Insurance Sales Broker

Wright Care Benefit
01.2019 - Current

Mortgage Loan Processor

Santander
01.2017 - 01.2019

Associates Liberal Arts -

Mott College

Bachelor's Degree in Business Management -

University of Michigan - Flint

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Turquoise Atkins