Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

CHRISTOPHER CLINE

Summary

Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crisis Counselor

PATH Crisis Center
01.2024 - Current
  • Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
  • Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Conducted post-crisis evaluations to identify areas for improvement, implementing necessary changes based on feedback from clients and staff members.
  • Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
  • Prevented further escalation of crises by effectively deescalating intense situations through skilled verbal interventions.
  • Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.

Internship

COOK COUNTY SHERIFF DEPARTMENT
02.2023 - 07.2023
  • Performed precise data entry and organization in spreadsheets and excel ensuring efficient and accurate record keeping
  • Create and Maintain warrants and parole lists
  • Assisted with investigators who interviewed inmates
  • Managed incoming calls and directed callers to appropriate departments and/or employees
  • Crafted polished written reports, emails, and presentations.

Internship Student

STEPPING STONES-YWCA MCLEAN COUNTY
01.2022 - 04.2022
  • Monitored, evaluated, and recorded client progress to ensure alignment with treatment plan and goals
  • Facilitated client adherence to treatment plans, including scheduling appointments, transportation, and emotional support
  • Addressed client inquiries and routed calls to appropriate staff members for assistance
  • Provided education to clients and community members regarding mental and physical illness, abuse, medication, and available community resources.

RECREATIONAL LEADER

Chicago Park District
05.2019 - 08.2021
  • Maintain a safe play environment
  • Observe and monitor children's play activities
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues
  • Support children's emotional and social development encouraging understanding of others and positive self-concepts
  • Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.

Education

Criminal Justice, Criminal Law, Juvenile Justice, Race, Ethnicity, and Criminal Justice, Victimology, Community Policing, Schools, Crime and Social Policy -

ILLINOIS STATE UNIVERSITY
Normal, IL

High School Diploma -

LINDBLOM MATH AND SCIENCE ACADEMY
Chicago, IL

Skills

  • Ability to Work Under Pressure and Multi-task
  • Inbound Call Management
  • Child Protection
  • Patient confidentiality
  • Youth engagement
  • Crisis handling
  • Documentation skills
  • Suicide Prevention
  • De-Escalation Techniques
  • Safety Planning
  • Empathy Display

Affiliations

  • President of the Pi Beta Chapter of Omega Psi Phi Fraternity Inc.
  • National Pan-Hellenic Council (NPHC) Member

Certification

  • Mandated Reporter

Timeline

Crisis Counselor

PATH Crisis Center
01.2024 - Current

Internship

COOK COUNTY SHERIFF DEPARTMENT
02.2023 - 07.2023

Internship Student

STEPPING STONES-YWCA MCLEAN COUNTY
01.2022 - 04.2022

RECREATIONAL LEADER

Chicago Park District
05.2019 - 08.2021

Criminal Justice, Criminal Law, Juvenile Justice, Race, Ethnicity, and Criminal Justice, Victimology, Community Policing, Schools, Crime and Social Policy -

ILLINOIS STATE UNIVERSITY

High School Diploma -

LINDBLOM MATH AND SCIENCE ACADEMY

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