Christopher Coleman
Round Lake,IL
Summary
Proven track record in enhancing customer satisfaction and efficiency, notably with Amazon, by leveraging exceptional problem-solving and customer service skills. A dedicated team player, adept at multitasking and heavy lifting, consistently achieving timely and accurate deliveries. Demonstrates a commitment to safety and professionalism, significantly improving service quality and operational productivity.
Overview
7
7
years of professional experience
Work History
Food Delivery Driver
DoorDash
01.2019 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Delivery Driver
Amazon
02.2024 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Followed oral and written instructions, utilized GPS technology, and navigated maps for accurate delivery of shipments.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Car Porter
Gillespie Ford
01.2020 - 06.2021
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Washed cars and trucks daily for auto dealership.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Warehouse Worker
Amazon
03.2017 - 03.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
No Degree -
Robert Morris University - Illinois
Chicago, IL06.2007
High School Diploma -
Antioch Community High School
Antioch, IL06.2002
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Safe Driving
- Dedicated Team Player
- Good Driving Record
- Flexible Schedule
- Heavy Lifting
- Multitasking Abilities
Timeline
Delivery Driver
Amazon
02.2024 - 07.2024
Car Porter
Gillespie Ford
01.2020 - 06.2021
Food Delivery Driver
DoorDash
01.2019 - Current
Warehouse Worker
Amazon
03.2017 - 03.2018
No Degree -
Robert Morris University - Illinois
High School Diploma -
Antioch Community High School
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