Christopher Colosi
Argyle
Summary
Highly skilled Auction Manager with comprehensive experience in planning, organizing, and managing successful auctions. Possess robust negotiation skills, strong understanding of auction procedures, and keen ability to manage teams effectively. Previous roles have resulted in increased auction participation and revenue through strategic marketing initiatives and customer relationship management.
Overview
21
21
years of professional experience
Work History
Auction Manager
defi SOLUTIONS
05.2017 - Current
- Managed our largest volume location since 2017 (Manheim Dallas). Volume increased by 54% since 2022.
- Managed our 4th largest volume location since 2017 (Manheim Pennsylvania/Manheim Riverside). Volume increased by 138% since 2022 (Riverside).
- Oversaw the company’s last 4 “Auction of the Year” locations based on adjusted Black Book %, Certification %, Days to Transport, and Days to Condition Report (Manheim’s Dallas, San Antonio, Pennsylvania, Riverside).
- Managed day-to-day operations for 9 auction locations overseeing repairs estimates, information follow-up, floor pricing, sales processes, and collaborating with auction staff to ensure compliance with company guidelines.
- Led Auction Manager group, scheduling meetings for auction travel and facilitating quarterly discussions to align goals and strategies.
- Generated monthly and quarterly reports by aggregating data from 25 auctions per quarter.
Scored and categorized data following established guidelines to rank auction locations.
Facilitated comparisons of top-ranked locations during 'Auction of the Year' deliberations. - Reduced arbitration rate at Manheim, Pennsylvania from over 5% to under 1% by revising unit evaluation process.
Initiated auction review of units upon lot entry or soon thereafter to enhance accuracy.
Implemented 'green light' checks to identify and resolve issues prior to sale.
External Auction Representative
United Auto Credit
01.2016 - 01.2017
- Oversaw operations to liquidate inventory at auction locations, including vehicle repairs, information follow-up (keys made, mileage, titles available), implementing floor pricing, and executing sales in-person and online (simulcast).
- Assisted customers with financing options and loan applications.
- Reviewed credit reports to determine eligibility for auto loans.
- Communicated with dealerships to facilitate loan processing and approvals.
Exceptions Analyst
United Auto Credit
01.2015 - 01.2016
- Analyzed financial data to support lending decisions and risk assessments.
- Collaborated with funding department to review changes to incoming deals during loan verification, addressing job time reductions, stated income discrepancies, down payment adjustments, and unmet deal stipulations.
- Collaborated with teams to develop strategic solutions for customer service improvements.
- Conducted market research to identify trends in the automotive finance industry.
Underwriter
United Auto Credit
01.2010 - 01.2015
- Evaluated loan applications for creditworthiness and risk assessment.
- Analyzed applicant financial data to determine eligibility for financing.
- Reviewed loan applications and assessed credit worthiness based on credit history from Equifax, TransUnion, and Experian.
- Collaborated with sales teams to ensure smooth loan processing.
Collections Manager
United Auto Credit
01.2008 - 01.2010
- Managed collections team to ensure timely account follow-ups.
- Developed strategies to improve debt recovery processes.
- Analyzed customer accounts for potential payment plans.
- Coached staff on initial contacts, addressed questions, and managed difficult situations to enhance customer interactions.
Assistant Branch Manager
United Auto Credit
01.2006 - 01.2008
- Oversaw branch operations during manager's absence, ensuring continuity of service and support for staff and customers. Conducted cold calls and scheduled appointments with dealerships to generate new business opportunities. Met with dealerships to discuss business and review applications on hand that may have been rejected by other lenders. Underwrote and set deal parameters for applications submitted. Performed loan verifications for applications approved by the branch. Supported collection practices to maintain compliance with company standards and enhance recovery rates.
- Facilitated effective branch operations to enhance team productivity and service delivery.
- Coordinated loan processing and customer service initiatives for clients.
- Trained new employees on company policies and software systems.
Education
Bachelor of Arts - Communications
State University of New York College At Buffalo
Buffalo, NY05-2000
Skills
- Auction operations
- Auction compliance
- Inventory valuation
- Data analysis
- Process improvement
- Customer engagement
Timeline
Auction Manager
defi SOLUTIONS
05.2017 - Current
External Auction Representative
United Auto Credit
01.2016 - 01.2017
Exceptions Analyst
United Auto Credit
01.2015 - 01.2016
Underwriter
United Auto Credit
01.2010 - 01.2015
Collections Manager
United Auto Credit
01.2008 - 01.2010
Assistant Branch Manager
United Auto Credit
01.2006 - 01.2008
Bachelor of Arts - Communications
State University of New York College At Buffalo