Christopher Connolly
Bridgewater,MA
Summary
Dynamic sales professional with a proven track record at Lansing Building Products, achieving 160% of sales quota. Expert in relationship management and negotiation, leveraging product knowledge to drive revenue growth. Adept at utilizing CRM systems to enhance customer satisfaction and streamline processes, consistently exceeding performance expectations.
Overview
17
17
years of professional experience
Work History
Outside Sales Rep
Lansing Building Products
07.2020 - Current
- Exceeded revenue goals for individual sales territory, achieving notable growth in both sales and margin.
- Developed branch growth through targeted prospecting and securing new business while minimizing customer attrition.
- Utilized technology to implement effective strategies for reaching sales objectives.
- Collaborated with vendors to identify key targets, enhancing territory growth opportunities.
- Grew territory to 160% of quota for '25, surpassing expectations in performance.
Window and Door Specialist
Lansing Building Products
02.2022 - 12.2022
- Assist customers with product selection, orders, and special requests, ensuring solutions align with their project needs.
- Perform accurate takeoffs to determine material needs, ensuring precise estimates for customers.
- Develop and maintain strong relationships with key window and door vendors, coordinating contract visits and staying updated on product offerings.
- Utilize vendor-specific software to create quotes, track orders, and provide product information.
- Handled top branch accounts in all facets of the business.
- Continued to be inside liaison for OSR and facilitate all customer needs for said territory.
Inside Sales Specialist
Lansing Building Products
07.2020 - 02.2022
- Served as primary contact for outside sales personnel, delivering product knowledge and invoicing assistance.
- Cultivated and managed customer relationships to enhance satisfaction and loyalty.
- Utilized inventory management system to fulfill customer orders and maintain accurate inventory control.
- Executed quotes based on architectural plans for windows and exterior building products.
Sales Representative
Computer Sports Medicine, Inc. (CSMi)
07.2013 - 03.2020
- Doubled sales revenue over 4 years for a web-based EMR application used in sports and entertainment industries.
- Consistently met and exceeded monthly/annual sales goals.
- Maintained a 92% client retention rate by cultivating relationships and upselling new product lines.
- Part of a 2 person team that expanded client base from 500 to 1,600 by prospecting both business to consumer and business-to-business sales opportunities.
- Developed and delivered over 1,000 webinars and over 28 product demonstrations at conferences, trade shows, and exhibitions.
- Created email marketing campaigns and sales scripts for target markets to spur sales.
- Collaborated with IT to resolve critical issues based on customer feedback and software performance.
Sales Consultant
Prime Motors -Mercedes Benz of Westwood
09.2011 - 06.2013
- Customer service; provide product knowledge, selection and financing requests to customers via phone and internet.
- Strategic-relationship/partnership-building skills -- listen attentively, creative problem solving, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Business Development Center-Manager
Boch Toyota
Norwood, MA
10.2008 - 05.2011
- Identified resource requirements and assigned responsibilities to different sales staff.
- Trained new members of the sales force – Monitored the performance of different personnel associated with a project and compare it to the month’s objectives.
- Cultivate new sales and develop methods to increase sales volume.
Education
BBA - Business Administration
Fitchburg State College
Fitchburg, MA01.2008
Skills
- Product knowledge and sales strategy
- Microsoft Office proficiency
- Customer service excellence
- Negotiation and bargaining skills
- Relationship management
- Written and verbal communication
- Formal presentation delivery
- Decision making abilities
- High-stress environment adaptability
- Salesforce and CRM management
Timeline
Window and Door Specialist
Lansing Building Products
02.2022 - 12.2022
Outside Sales Rep
Lansing Building Products
07.2020 - Current
Inside Sales Specialist
Lansing Building Products
07.2020 - 02.2022
Sales Representative
Computer Sports Medicine, Inc. (CSMi)
07.2013 - 03.2020
Sales Consultant
Prime Motors -Mercedes Benz of Westwood
09.2011 - 06.2013
Business Development Center-Manager
Boch Toyota
10.2008 - 05.2011
BBA - Business Administration
Fitchburg State College