Enthusiastic restaurant manager skilled at controlling costs and setting budgets seeking employment with large-scale restaurant where I can apply my knowledge and experience to increase profitability and customer base.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Custodian
Westminster College
New Wilmington, Pennsylvania
03.2026 - Current
Maintained cleanliness of classrooms and common areas throughout campus facilities.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Operated cleaning equipment, including floor buffers and vacuums effectively.
Restocked cleaning supplies and materials in designated storage areas regularly.
Ensured adherence to health and safety standards in all cleaning practices.
Oversaw waste disposal processes to maintain cleanliness on campus. and recycling programs to ensure environmental compliance.
Collaborated with maintenance staff to report building repairs and safety hazards.
Supported setup of events by arranging tables and chairs as needed. and breakdown of special events held on campus grounds.
Owner
Coonce's Burgers and Sandwiches LLC
Hubbard, Ohio
01.2026 - Current
Managed daily operations of restaurant, ensuring efficient service and food quality.
Oversaw inventory management to maintain adequate stock levels of supplies.
Implemented health and safety protocols to ensure compliance with regulations.
Trained staff on food preparation techniques and customer service standards.
Established vendor relationships for sourcing quality ingredients at competitive prices.
Developed menu offerings based on customer preferences and seasonal ingredients.
Coordinated marketing efforts to promote special events and menu items.
Fostered a positive work environment to enhance team collaboration and morale.
Maintained relationships with existing clients by providing superior customer service.
Assistant General Manager
Quaker State Lube
Warren, Ohio
03.2025 - 11.2025
Supervised daily operations to ensure smooth workflow and efficient service delivery.
Trained and mentored staff on procedures and customer service standards.
Managed inventory levels to support consistent product availability and reduce waste.
Coordinated employee schedules to optimize staffing for peak business hours.
Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
Managing Partner
Longhorn Steakhouse
Boardman, Ohio
11.2011 - 12.2024
Directed daily operations to ensure efficient restaurant functionality.
Developed budgets and monitored financial performance of the location.
Managed staff recruitment, training, and performance evaluations.
Oversaw inventory management and vendor relationships for supplies.
Implemented customer service strategies to enhance guest experiences.
Coordinated marketing initiatives to promote restaurant offerings.
Ensured compliance with health and safety regulations throughout the restaurant.
Education
High School Diploma -
Hickory High School
Hermitage, PA
06-2002
Skills
Cleaning equipment operation
Sanitation compliance
FOOD SAFETY
Building upkeep
Operational planning
Budget management
Cost efficiency
Team training
Customer relationship management
CUSTOMER SERVICE
MULTITASKING
ORGANIZATION
Certification
National Registry of Food Safety Professionals, Certified in food protection Level II State of Ohio
Awards
BEST IN CLASS 2019, HIGHEST MANAGER TABLE VISITS
BEST IN CLASS 2019 HIGHEST RETENTION %
MANAGING PARTNER OF THE YEAR FOR REGION 2021
Roles And Responsibilities
Responsible for overall operation of the restaurant and ensuring employee and guest experiences are superior.
Leadership Experience
Consistently exhibits a positive, upbeat attitude and holds the team accountable to always display the same with guests and fellow team members.