Christopher Corral

-Team Leadership: Manage, train, and supervise baggage agents and performance evaluations.

-Customer Service: Address passenger inquiries, resolve issues regarding baggage, and maintain high service standards.

-Safety and Compliance: Ensuring employees are following job and bag procedures in a safe and timely manner.

-Scheduling: Employee scheduling based on operational needs, as passenger traffic changes throughout the year.

-Inventory Management: Organize, stock, and maintain aircraft parts in hangar warehouse.

-Logistics and Shipping: Unload trucks, receive parts, and ship engines and parts to other airport locations

-Support Maintenance: Issue tools and parts directly to Aircraft Maintenance Technicians (AMTs) to support scheduled and unscheduled maintenance events.

-System Tracking: Perform accurate, timely computer system transactions for parts, including receiving, issuing, returns, and, for example, bin transfers.

-Safe Handling: Ensure materials, including hazardous materials, are properly stored, identified, and comply with shelf-life programs.

-Equipment Operation: Use multiple types of forklifts to move heavy aircraft parts and materials

• Assisted passengers with luggage check-in and retrieval, ensuring efficient processing.
• Maintained cleanliness and organization of baggage areas to enhance operational flow.
• Collaborated with team members to optimize loading procedures for aircraft departures.
• Resolved passenger inquiries regarding baggage policies, enhancing customer satisfaction.

-Towing multi million dollar aircraft in compacted ramp spaces

-Servicing the aircrafts with fuel, lavatory and oil services

-Helping pilots and passengers with luggage after arrival

-Use of customer service skills on a daily basis

-Quality control on fuel, glycol and other liquid used on a daily basis

-Scheduler for inbound and outbound aircrafts operations