Christopher Cortez

• Managed a key account for the company bringing in sales over 1 million dollars a year. Essentially this account branched over to other small accounts in the process.
• Developed strong client relationships to enhance account retention and satisfaction by understanding the customers' pain and how to address it.
• Coordinated manpower to ensure timely project delivery and compliance with customer requirements according to the plant needs.
• Developed accurate electrical cost estimates for commercial and industrial projects needed across the plant and exteriors.

Prior experience before becoming an account manager within the same company.

• Installed and maintained electrical systems in commercial and industrial settings.
• Conducted troubleshooting and repairs of complex electrical issues to ensure optimal performance.
• Collaborated with project managers to execute electrical installations within project timelines and specifications.
• Supervised apprentices, providing training on safety protocols and industry best practices.

• Supervised daily operations of electrical installations by the apprentices assigned to me in each location.
• Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations across schools being built.
• Repaired and installed new fixtures, wiring, circuits, and any electrical equipment needed to be installed in school settings. Worked with a couple of lighting systems as well.

• Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade all while learning myself in the process.
• Completed rough-in, termination, and start-ups for restaurants inside of the IAH airport terminals.
• Performed regular maintenance on various types of electrical equipment for enhanced longevity and performance to ensure no downtime occurred for the businesses inside of the airport.