Christopher Cox

• Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
• Responded to tenant maintenance requests according to agreed conditions for property functionality.
• Completed lease applications and verifications, notifying prospects of results.
• Managed and oversaw operations, maintenance and administration of properties.
• Collected rent from tenants to pay maintenance and repair costs and other expenses.

• Greeted all customers while assessing purchasing needs by actively listening and providing recommendations
• Educated customers through interview questions; presenting options based on finances and availability
• Assisted Finance Director by following up with best current available programs by contacting all lenders
• Demonstrating car functions to customers, describing every available option while explaining related purchasing costs
• Fielded calls from potential customers and followed up on inquiries about vehicle specifications, price and availability
• Resolved 95% of customer grievances and directed unresolved complaints to pertinent departments for additional follow-up
• Provided exceptional quality customer service at all times

Awards and Recognitions.

Closed customers on AVG %175 LTV

Multiple CSI recognition awards for excellent Customer Service Satisfaction

Closing ratio: 86% Showroom

• Developed new business opportunities by prospecting for leads and cold calling.
• Used strong interpersonal relationship skills to build a loyal customer foundation ensuring increased sales and optimum customer satisfaction
• worked well under pressure in a fast-paced environment
• Upsold Services and enhanced customer experiences by explaining all aspects and details of travel options
• Trusted with creating marketing media & online ad campaigns to assist with company promotion.

• Excelled in creating and managing new relationships by adding several high volume customers
• Built Client acquisitions through referrals, prospecting, and networking
• Presented products and services to prospective customers.
• Produced sales documents, finalized deals and filed records.
• Prepared and delivered presentations to position company offerings as best value to clients and prospects.
• Participated in regular team meetings to discuss progress and challenges faced by the team members.
• Identified potential customers, evaluated their needs and created customized solutions.
• Identified customer needs by asking questions and advising on best solutions.

• Managing critically ill and rapidly deteriorating patients
• Continuously collaborated with physicians, nurse practitioners and physician assistants
• Assisted in critical surgically invasive bedside procedures
• Involved in Ethics Committees as well Quality Review Boards
• Skilled in time management and prioritization of patient flow
• Accurately Documented all areas of care on computer system

Achievements

• Received Nursing Excellence Award from Surgeons
• Received Daisy award for recognition of extraordinary nurses