Christopher Craver
Pittsford
Summary
Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Working with personal and business customers to reach financial stability at all levels.
Overview
18
18
years of professional experience
Work History
Senior Branch Manager /Assistant Vice President
M & T Bank
02.2015 - 05.2024
- Streamlined workflow processes to increase operational efficiency without compromising on service quality or delivery speed.
- Ensured regulatory compliance by keeping abreast of industry developments, updating policies as necessary, and passed all branch and cash audits.
- Led a 6 person diverse team to achieve sales targets through proactive coaching, mentoring, and performance management.
- Built strong relationships with 200+ key clients, resulting in increased loyalty and repeat business.
- Boosted employee morale through effective communication, recognition initiatives, and opportunities for career development.
Assistant Branch Manager
Woodforest Bank
02.2013 - 02.2015
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Business Banking Officer
Citizens Bank
03.2006 - 02.2013
- Managed a diverse portfolio of business clients, ensuring their financial needs were met while adhering to industry regulations and risk management policies.
- Conducted comprehensive financial analysis for prospective clients to assess creditworthiness, enabling informed lending decisions.
- Implemented effective sales strategies to achieve set goals in deposit growth, loans origination, and cross-selling products or services.
Education
Bachelor of Science - Social Science
Kansas State University
Manhattan, KS05.2015
Skills
- Operations Management
- Staff Development
- Sales management
- Loan Documentation
- Branch Operations Management
- Strong team-builder
- Customer Service
- Customer Relationships
Affiliations
- Boy Scouts / Local Treasuer
- Baseball Coach / Pittsford
- Former Kiwanis member
Timeline
Senior Branch Manager /Assistant Vice President
M & T Bank
02.2015 - 05.2024
Assistant Branch Manager
Woodforest Bank
02.2013 - 02.2015
Business Banking Officer
Citizens Bank
03.2006 - 02.2013
Bachelor of Science - Social Science
Kansas State University
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