Christopher Crossett
TOLEDO
Summary
I have a wide set of skills that I believe will be of benefit. I can handle hostile individuals and calm the situation down. I can handle most computer related issues along with networking issues. I have a friendly and outgoing personality. I am always willing to help were I am needed. I am direct and speak clearly for others to understand me. I am willing to go beyond my job title and go that extra mile.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Vaporworld
11.2019 - 09.2025
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Security Guard
Top Shots Bar And Grill
01.2015 - 01.2018
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with all levels of personnel and general public.
- Responded quickly to incidents and assessed active situations for security concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Remained flexible in rapidly changing environments and adapted to developing situations.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Bartender
Top Shots Bar And Grill
01.2015 - 01.2018
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Janitor
Top Shots Bar And Grill
01.2015 - 01.2018
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
- Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
Education
GED -
Hudson Area High School
Hudson, MINo Degree - Computer Networking
Owens Community College
Perrysburg, OHSkills
- System monitoring
- Hardware and software installation
- Software Patches
- Backup Procedures
- Hardware Installations
- Operating systems
- User Profiles
- Technical Support
- Network Management
- Website Navigation
- HTML
- Web Design
- Responsible Alcohol Service
- Preparing Garnishes
- Knowledge of Craft and Microbrews
- Sales
- Food Running
- Attending multiple customers
- Inventory
- Hospitality service expertise
- Engaging personality
- Cash register operation
- Superb Surveillance Skills
- Safety and Security
- Prevention of Criminal Activity
- Store operations
- Order management
- Time management
- Staff supervision
- Inventory control
- Customer relations
- Retail operations
- Hiring and training
- Store opening and closing
- Transaction processing
- Staff management
- Vendor management
- Customer experience
- Sales expertise
- Problem-solving
- Strategic merchandising
- POS systems
- Store organization
- Inventory counting
- Verbal and written communication
- Customer service and engagement
- Customer service management
- POS systems operations
- Database management
- Customer service
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Building PC's
- I have Built around 10 plus PC's to the specifications of those who have requested a PC built by me. I have also installed all the needed drivers and updates for there pc to run properly and installed the OS that they wished to have.
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Vaporworld
11.2019 - 09.2025
Security Guard
Top Shots Bar And Grill
01.2015 - 01.2018
Bartender
Top Shots Bar And Grill
01.2015 - 01.2018
Janitor
Top Shots Bar And Grill
01.2015 - 01.2018
GED -
Hudson Area High School
No Degree - Computer Networking
Owens Community College