Christopher DAVIS
Calhoun,Georgia
Summary
PROFESSIONAL SUMMARY
Manufacturing and technical professional with 20+ years of experience in equipment assembly, technical support,
inventory control, and dealer training across North America. Proven leader with experience managing production teams, supporting nationwide dealer
networks, and maintaining manufacturing inventory accuracy for raw materials, and finished goods.
Overview
23
23
years of professional experience
Work History
Inventory Specialist
TYM North America
Rome, GA
05.2022 - Current
- Managed inventory levels to ensure optimal stock for production needs.
- Conducted regular audits to maintain accuracy in stock records.
Technical Support Representative
TYM North America
01.2022 - 01.2024
- Technical Support Representative for the TYM dealer network
- Provide technical support regarding repairs, maintenance, bulletins, warranty source, and diagnosis
Product Specialist – Yanmar Sales
YANMAR AMERICA CORPORATION
01.2020 - 01.2022
- Identifying Market Trends and performing Market Research
- Identify and propose new Products, upgrades or modifications using the PLM (Product Lifecycle Management) process.
Technical Training Support – Yanmar Training Academy
YANMAR AMERICA CORPORATION
01.2015 - 01.2022
- During my last two roles at Yanmar, I provided materials and information for Yanmar Training Academy and selected dealer personnel
- Online Yanmar Academy, learning management system provided online content, materials and videos for dealers and end-users.
Technical Support Specialist – Technical Support Department
YANMAR AMERICA CORPORATION
01.2010 - 01.2020
- Provided direct technical support to Yanmar’s dealer network and customer end-users
- Technical resource for internal departments stakeholders in parts, sales, field service managers
- Warranty department support on complex claims, failure analysis and service bulletins, fix as fails, Product Improvement Programs (PIP’s)
R&D Test Coordinator – Engineering Section
YANMAR AMERICA CORPORATION
01.2008 - 01.2010
- Managed onsite and offsite tractor testing procedures, failure diagnosis, root cause analysis, repairs, and produced data findings to Japan
- Used specialized tools to measure air flow, dynamic vibrations, heat indexing couplers to measure heat effects and dissipation, stability table testing
- Managed unit disposal of prototype at end of testing phase
Team Leader - Tractor Assembly Facility
YANMAR AMERICA CORPORATION
01.2005 - 01.2008
- Managed 8-person assembly station performing off-line diagnostics, repairs, created workflow instructions, supervising tooling and workstation setup for upcoming Yanmar tractor models
- Coordinated with Japanese engineers to build new prototype tractors for R&D testing and field evaluation
Marine Diesel Engine Assembly - Tractor Assembly Facility
YANMAR AMERICA CORPORATION
Adairsville, GA
01.2003 - 01.2005
- Responsible for assembly and quality build of Completely Knock Down (CKD) Engine Assembly using Yanmar parts and components
- 4 Cylinder and 6 Cylinder Marine Diesel Engines OEM built at Yanmar facility
Technical Trainer North America
TYM North America
01.2024 - 2025
- Development & delivery of technical training materials.
- Technical support & diagnostics
Education
Certificate - Advanced Leadership Course
Georgia Highlands College
Cartersville, GACertificate - Certified Manufacturing Specialist
Coosa Valley Technical College
Calhoun, GACertificate - Utility Task Vehicle - Technical Training
Yamaha Motor Corporation
Kennesaw, GACertificate - Gehl Wheel And Track Loaders- Technical Training
Manitou Group
Madison, SDSkills
- Troubleshooting
- Attention to detail
- Critical thinking
- Organization
- Communication
- Customer service
- Teamwork and collaboration
- Salesforce
- Advanced Excel
- PowerPoint
- SAP
- Team leading
- Coaching
- Hydraulic
- Mechanical
- Electrical
- Warranty
- Parts
- Inventory Control
Accomplishments
- Customer Support Award: 2018, 2019, 2020
- Award for best Customer Support for Multi-line Agricultural Tractor Dealers.
Timeline
Technical Trainer North America
TYM North America
01.2024 - 2025
Inventory Specialist
TYM North America
05.2022 - Current
Technical Support Representative
TYM North America
01.2022 - 01.2024
Product Specialist – Yanmar Sales
YANMAR AMERICA CORPORATION
01.2020 - 01.2022
Technical Training Support – Yanmar Training Academy
YANMAR AMERICA CORPORATION
01.2015 - 01.2022
Technical Support Specialist – Technical Support Department
YANMAR AMERICA CORPORATION
01.2010 - 01.2020
R&D Test Coordinator – Engineering Section
YANMAR AMERICA CORPORATION
01.2008 - 01.2010
Team Leader - Tractor Assembly Facility
YANMAR AMERICA CORPORATION
01.2005 - 01.2008
Marine Diesel Engine Assembly - Tractor Assembly Facility
YANMAR AMERICA CORPORATION
01.2003 - 01.2005
Certificate - Advanced Leadership Course
Georgia Highlands College
Certificate - Certified Manufacturing Specialist
Coosa Valley Technical College
Certificate - Utility Task Vehicle - Technical Training
Yamaha Motor Corporation
Certificate - Gehl Wheel And Track Loaders- Technical Training
Manitou Group