CHRISTOPHER D CROZIER
Santa Fe,NM
Summary
Proven expertise in customer service and delivery efficiency, honed at Sherwin Williams and The Home Depot, showcases my ability to meet and exceed customer expectations. Skilled in Microsoft Excel and demonstrating strong initiative, I excel in adapting to diverse retail environments, significantly enhancing customer satisfaction and service delivery.
Overview
10
10
years of professional experience
Work History
Store Delivery Driver/Customer Service Specialist
Sherwin Williams
08.2020 - 07.2024
- The job focuses on ensuring deliveries are loaded efficiently to meet customer requirements
- Deliver merchandise to customer and obtain signature by receiving party to document proof of delivery
- Deliver a wide variety of paint-related items to different addresses and through various routes
- Load, unload, secure, inspect, and operate a delivery vehicle
- Ensured wholesale and retail customers were serviced appropriately to meet their expectations
- Pull appropriate products from the sales floor or warehouse, tint, and mix to customers' specifications
- Assist in sourcing products required by customers that are not in the store
- Assisted customers with the proper paint for their current project
- If the customer can't find the right color from the color wall, they can bring in any material, and we will custom-match it
- Operated light trucks to deliver loads as far as 180 miles from home location.
Paint Department Sales Associate
The Home Depot
02.2014 - 08.2020
- Maintain the paint counter and aisles daily. Offer color matching expertise and paint product selection advice. Ensure that the paint department performs (on a weekly basis) according to the Store Manager's expectations. Shop standards.
- Recommended new products and services to promote sales growth and improve customer experience.
- Partnered with vendors to stay current on new products and promotions, effectively relaying pertinent information to potential buyers.
- Reduced wait times for paint mixing services by mastering color matching technology and streamlining processes in the department.
Education
No Degree - Business/Photography
New England College
Henniker, NH05.
High School Diploma -
Christian Brothers Academy
Albany, NY05-1987
High School Diploma - College Preparatory Classes
Kents Hill School
Kents Hill, ME06.1988
Skills
- Word
- Excel
- Cashier
- Footwear
- Bicycles
- Ski Equipment
- Strong initiative
- Adaptive person
- Tierra Realty Trust: Development Company
- Tierra Realty Services: Management Company
Additional Information - Pets
I was a dog owner with two dogs: a lab shepherd and a wolf husky. I rescued both dogs very early in their lives, when I lived in Taos, NM, and they lived to the age of fourteen.
Timeline
Store Delivery Driver/Customer Service Specialist
Sherwin Williams
08.2020 - 07.2024
Paint Department Sales Associate
The Home Depot
02.2014 - 08.2020
No Degree - Business/Photography
New England College
High School Diploma -
Christian Brothers Academy
High School Diploma - College Preparatory Classes
Kents Hill School
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