NICHOLAS STALEY

Served as a brand ambassador for Kroger by delivering groceries in the city. Practiced excellent customer service by making sure grocery orders were up to standard and to the customer's satisfaction. Performed daily inspection and maintenance of delivery van to insure safety for myself and those around. Practiced safe driving measures while making deliveries for the safety of myself and others. Kept a daily log of issues and concerns in regards to the delivery van, customer orders, and other problems that came about.

Assisted and trained cashiers in sales techniques, providing excellent customer service, problem solving and end of shift/closing operations. Responsible for the overall store appearance, ensuring a fully stocked and clean store. As a pharmacy technician, I helped customers receive their medications, filled their prescriptions, and handled insurance claims. Assisted with inventory management, verification of quantities, storage, and removal of outdated pharmaceuticals.

Provided courteous and prompt service handling customers groceries and loading their product in their vehicle. Returned carts from the parking lot to the store throughout the day. Conducted daily clean-up of work area.