Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Chistopher Deatherage

Crescent

Summary

Results-driven Lead Field Service Technician with expertise in troubleshooting, repair, and process improvement. Proven track record in training and mentoring teams to enhance operational efficiency and equipment reliability.

Skilled technician with extensive experience in leading field service operations and collaborating with cross-functional teams. Known for implementing effective solutions that improve service efficiency and enhance equipment performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Lead Field Service Technician

Honeywell
07.2022 - Current
  • Led field service operations, ensuring timely maintenance and repair of Honeywell systems.
  • Trained and mentored junior technicians on best practices and troubleshooting techniques.
  • Implemented process improvements, enhancing equipment reliability and service efficiency.
  • Collaborated with cross-functional teams to develop solutions for complex technical issues.

Supervisor

US Army
06.2000 - 04.2024
  • Oversaw daily operations, ensuring compliance with military standards and protocols.
  • Trained and mentored junior personnel on operational procedures and safety practices.
  • Coordinated logistics for missions, optimizing resource allocation and minimizing delays.
  • Implemented process improvements that enhanced efficiency in team workflows.

Mechanical Journeyman

Interstate Heating and Air Conditioning
03.2021 - 01.2023
  • Inspected and diagnosed HVAC systems for optimal performance and efficiency.
  • Installed, repaired, and maintained heating and cooling equipment using industry-standard tools.
  • Collaborated with team members to troubleshoot complex mechanical issues effectively.
  • Developed training materials to enhance junior technician skills and knowledge retention.

Education

Bachelor of Science - Information Technology

University of Phoenix
Tempe, AZ
11-2022

Skills

  • Field repairs
  • Electrical systems
  • System installation
  • Diagnostic testing
  • Mechanical aptitude
  • Problem-solving
  • Troubleshooting and repair
  • Electrical troubleshooting

Certification

  • [N4TCP], TridiumNiagara
  • N4TCP Intermediate, TridiumNiagara
  • Comptia A+, Comptia - 2027
  • Comptia Security+, Comptia - 2027

Languages

English
Professional Working

Timeline

Lead Field Service Technician

Honeywell
07.2022 - Current

Mechanical Journeyman

Interstate Heating and Air Conditioning
03.2021 - 01.2023

Supervisor

US Army
06.2000 - 04.2024

Bachelor of Science - Information Technology

University of Phoenix