Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER DE LA CRUZ

San Antonio,TX

Summary

Lead Technician at Midas Automotive with expertise in problem-solving and preventive maintenance. Coordinated multiple projects to improve workflow efficiency and maintain quality compliance. Skilled in mechanical troubleshooting and promoting teamwork, resulting in enhanced customer service and operational performance.

Overview

16
16
years of professional experience

Work History

Lead Technician

Midas Automotive
San Antonio, TX
12.2022 - Current
  • Coordinated with vendors to ensure timely delivery of products or services.
  • Recommended corrective and preventive actions to boost product reliability.
  • Trained users in the use of new software packages or hardware devices.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Completed scheduled appointments on time to drive quality service.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Maintained up-to-date knowledge of current technology trends.
  • Performed routine maintenance on vehicles including oil changes and tire rotations.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Installed new components or replaced defective parts to restore functionality.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Assisted junior technicians in resolving complex technical problems.
  • Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Used Car and Line Tech

Land Rover San Antonio
San Antonio, TX
12.2019 - 12.2022
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Motorcycle Service Technician

MOTO EL PASO
El Paso, TX
12.2016 - 11.2019
  • My responsibility as a technician was to perform routine maintenance tasks.
  • Replacing spark plugs
  • Changing and replacement of fluid (oil, transmission, coolant and brake fluid).
  • Tire replacement and balance
  • Engine repair and diagnose
  • Transmission repair
  • Brake pad's and caliper replacement
  • These are just a few things I was tasked to do not just on motorcycle's but also on ATV's, scooter's and other recreational vehical's.
  • Assembled components into complete systems following blueprints or other instructions.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Installed new components or replaced defective parts to restore functionality.
  • Handled yearly and preventive maintenance to keep vehicles in good working condition.

Motor Transport Operator

United States Army
Fort Bliss, TX
02.2009 - 05.2016
  • As a motor transport operator I primarily was responsible for operating wheel vehicles to transport personnel and cargo.
  • PMC's vehicle before departing
  • Ensure vehicle had proper emergency equipment
  • In the seven years I did three deployment's. I assisted in helping fuel aircraft and radio communication.

Education

Associate of Applied Science - Diesel Technology

Southwest University
El Paso, TX
11.2019

Associates of occupational studies - Automotive Technology with Subspecialty in Performance Tuning

Western Technical College
El Paso, TX
05.2018

Diploma -

Oliver Wendell Holmes High School
San Antonio, TX
05.2001

Skills

  • Problem-solving abilities
  • Customer service
  • Preventive maintenance
  • Team leadership
  • Effective communication
  • Workflow coordination
  • Mechanical troubleshooting
  • Task prioritization
  • Troubleshooting techniques
  • System repairs
  • Power tools usage
  • Understanding of engineering science
  • Time management skills
  • In-depth knowledge of power tools
  • Ability to multi-task
  • Job site cleanup
  • Preventive maintenance coordination
  • Installation and repair
  • Mechanical tools
  • Diagnostic testing

Timeline

Lead Technician

Midas Automotive
12.2022 - Current

Used Car and Line Tech

Land Rover San Antonio
12.2019 - 12.2022

Motorcycle Service Technician

MOTO EL PASO
12.2016 - 11.2019

Motor Transport Operator

United States Army
02.2009 - 05.2016

Associate of Applied Science - Diesel Technology

Southwest University

Associates of occupational studies - Automotive Technology with Subspecialty in Performance Tuning

Western Technical College

Diploma -

Oliver Wendell Holmes High School

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CHRISTOPHER DE LA CRUZ