Christopher Delgado
Bronx,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Public Safety Officer
Beam Living / Stuytown
06.2023 - Current
- Talked regularly with citizens to establish rapport and become a familiar presence in the area.
- Answered emergency calls for help from citizens and business owners on property.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Controlled the key room and worked with contractors to hand out keys for daily work orders on property.
Therapy Technician
Spear Physical Therapy
12.2022 - 05.2023
- Engage with patients effectively, building rapport and long-lasting relationships
- Delivered compassionate patient care, focusing on safety, comfort, and emotional support.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Monitored patient progress and reported changes to the physical therapist.
Sales Executive
Imarketslive
02.2020 - 01.2023
- Orchestrated live presentations of the products, negotiated prices, terms of sales, and service agreements.
- Built relationships with customers and the community to promote long-term business growth.
- Set and achieved company-defined sales goals, leading to residual income.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Calling Agent
Liberty Tax Services
12.2020 - 12.2021
- Effectively managed high-volume inbound and outbound customer calls using marketing and relationship-building skills to help the team meet campaign sales
- Delivered scripted sales pitches to potential customers, adjusting pitches to meet the needs of specific individuals and businesses.
- Built relationships with customers using strong persuasion and active listening skills.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Assistant Manager/ Marketing & Sales
Godiva
09.2019 - 04.2021
- Increased sales by 15% using my fluent Spanish speaking skills to effectively communicate with a new market of customers, creating social media ads, and in-person marketing techniques
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored trends in social media, industry, and competitive landscape to create new material.
Sales Associate/ Sporting Goods Manager
Modell’s
05.2018 - 11.2018
- Generated commissions via promotional footwear sales; ranked 5th in the district and 11th in the region while working two days per week
- Increased sales by 20% by executing selling and marketing strategies, which added to the store meeting goals for daily sales, weekly tablet sales, and item-of-the-month sales
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor of Business Administration - Marketing, Psychology
Lehman College
The Bronx, NY05.2022
Skills
- Communication
- Presenting Information
- Consulting with Customers
- Complex Problem-Solving
- Google Analytics
- Customer Retention Strategies
- Revenue Generation
- Social Media Campaign
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Public Safety Officer
Beam Living / Stuytown
06.2023 - Current
Therapy Technician
Spear Physical Therapy
12.2022 - 05.2023
Calling Agent
Liberty Tax Services
12.2020 - 12.2021
Sales Executive
Imarketslive
02.2020 - 01.2023
Assistant Manager/ Marketing & Sales
Godiva
09.2019 - 04.2021
Sales Associate/ Sporting Goods Manager
Modell’s
05.2018 - 11.2018
Bachelor of Business Administration - Marketing, Psychology
Lehman College
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