CHRISTOPHER DESANTIS

• Kitchen and bathroom remodeling.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.

• Internet sales of lighting fixtures, phone sales, tech support, lighting layouts, quotes, fixture design and development (10/2010 to 01/2012).
• Manager of sales team, claims department, phone sales, tech support, quotes, fixture design and development.
• Since implementing changes, and cultivating strong relationships with clients sales have increased approximately18% annually.
• Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.

• Supervise & direct employees in addition to the installation of new electrical systems
• Repair or replace, maintain, and improve existing systems or equipment which applied to residential, commercial, and industrial wiring.
• Managed the everyday activities of a construction business.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
• Primarily kitchen & bathroom remodels, which included all trades. (framing, electrical, plumbing, drywall, cabinet design & install, tile work, finish woodwork, and painting).

• Supervise & direct employees in addition to the installation of new electrical systems residential & commercial.
• Repair or replace, maintain, and improve existing systems or equipment which applied to residential, commercial, and industrial wiring.
• Managed the everyday activities of a construction business.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Hired and oversaw subcontractors to meet project needs.
• Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
• Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
• Worked effectively with architects, engineers, developers, bankers, inspectors, decorators, and home buyers.

• Owner - electrical contractor in business in Southern California
• Supervise & direct employees in addition to the installation of new custom residential metallic flex systems.
• Repair or replace, maintain, and improve existing systems or equipment which applied to residential, commercial, and industrial wiring.
• Managed the everyday activities of a construction business.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Installation of new electrical systems, and maintenance of existing which includes troubleshooting in residential, commercial, & industrial
• Truck and inventory control, material purchasing, job layout, drawing of green sheets, load calculations, pulling permits and meeting with inspectors
• Systems installed include large custom homes, apartments, remodels, offices, banks, shopping centers, restaurants, machine shops, manufacturing plants, and warehouses.

Started out as a box boy, then advanced to working with receiver and loud breakdowns.

After 2 years moved to early morning crew stocking a section.

Then worked into management as 5th man or morning crew manager, opening for crew and placing product orders weekly.

AM customer service manager as well.

• Assisted store cashiers during peak sales times.
• Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.