Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher DeStefano

Redlands,CA

Summary

Service-oriented Technician bringing 20 + years of experience performing diverse installation, maintenance and repair duties. A team player dedicated to maximizing customer satisfaction. Strong knowledge of hand and power tool operation and safety measures.

Overview

27
27
years of professional experience

Work History

Field Technician II

Charter Spectrum
11.2008 - Current
  • Installer of home cable, internet and telephone services.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Worked with diverse types of weather and ground conditions.

Service Technician

Pool And Spa Outlet
05.2003 - 11.2008
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Diagnosed and troubleshot problems, repairing, above ground pools and spa equipment to peak performance.
  • Refurbished pool and spa pumps for customer's that were out of warranty.
  • Replaced faulty spa jet housings.


Hardwood Floor Installer

Redlands Floor House
03.1997 - 10.2002
  • Installation and/or refinishing of hardwood flooring in residential and commerical properties.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Covered surfaces with laminated plastic covering material.
  • Measured and cut wood pieces using hand saws and powered saws.
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Redlands High School
Redlands, CA

Skills

  • Professional Communication
  • Excels With No Supervision
  • Equipment Installation and Repair
  • Equipment Troubleshooting Ability
  • Technical Support
  • Materials Management
  • Safety Management
  • Hand Tool Knowledge
  • Power Tool Proficiency

Timeline

Field Technician II

Charter Spectrum
11.2008 - Current

Service Technician

Pool And Spa Outlet
05.2003 - 11.2008

Hardwood Floor Installer

Redlands Floor House
03.1997 - 10.2002

High School Diploma -

Redlands High School

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Christopher DeStefano