Built productive relationships with industry partners and competitors to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Maintained effective staff and resource utilization rates to balance financial and operational obligations.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
Directed sell-off of excess inventory to retailers and liquidators to satisfy debts and allow for production retooling.
Manager
RadioShack
Fremont, CA
01.2006 - 01.2009
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Approved regular payroll submissions for employees.
Direct Sales Representative
DS Max
Hayward, CA
01.2002 - 02.2004
Met customers in homes and businesses to discuss and demonstrate products.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Put together sales proposals and contracts.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Managed and motivated sales team to increase revenue