Chris Dixon
West Allis,WI
Summary
Dynamic and results-driven professional with a proven track record. excelling in customer service and problem-solving. Recognized for enhancing service delivery and achieving high customer satisfaction through effective communication and teamwork. Skilled in managing multiple priorities while maintaining attention to detail and a clean driving record.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Jimmy John's
West Milwaukee
01.2025 - Current
- Navigated local routes efficiently to ensure timely deliveries.
- Inspected vehicle for safety and operational readiness before each shift.
- Managed inventory by organizing and loading packages for delivery.
- Communicated with customers to confirm delivery details and address concerns.
- Adhered to traffic regulations and company policies during all deliveries.
- Utilized GPS technology to optimize delivery routes and reduce delays.
- Assisted in training new drivers on best practices for safe driving and customer service.
Service Advisor
Heiser Toyota
Milwaukee, WI
01.2024 - 12.2024
- Assisted customers in understanding service options and pricing.
- Scheduled appointments using dealership management software for optimal workflow.
- Maintained accurate records of customer interactions and vehicle service history.
- Communicated with technicians to relay customer concerns and ensure timely repairs.
- Provided support in resolving customer complaints to enhance satisfaction levels.
- Educated customers about vehicle maintenance and service plans available.
- Adapted to changing priorities in a fast-paced environment while managing multiple tasks effectively.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Service Advisor
Ewald Jeep, Dodge, Ram
Greenfield, WI
01.2022 - 04.2023
- Collaborated with team members to streamline service processes and improve efficiency.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Asst Service Manager
Wilde Toyota
West Allis, WI
01.2016 - 12.2022
- Assisted in managing daily operations to enhance service delivery and customer satisfaction.
- Coordinated team schedules and resource allocation to optimize workflow efficiency.
- Implemented process improvements, reducing service response time and enhancing client experience.
- Maintained accurate records of service requests and customer interactions using CRM software.
- Trained new staff on operational procedures and company policies to ensure consistency.
- Collaborated with management to develop strategic initiatives aimed at increasing service quality.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Met with customers to discuss service needs and develop effective and practical solutions.
Education
High School Diploma -
Whitewater Highschool
Whitewater, WISkills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Valid Driver's license
- Time management skills
- Clean driving record
- Attention to detail
- Punctual and reliable
- Problem-solving
- Documentation and reporting
- Exceptional written and verbal communication skills
Timeline
Delivery Driver
Jimmy John's
01.2025 - Current
Service Advisor
Heiser Toyota
01.2024 - 12.2024
Service Advisor
Ewald Jeep, Dodge, Ram
01.2022 - 04.2023
Asst Service Manager
Wilde Toyota
01.2016 - 12.2022
High School Diploma -
Whitewater Highschool