Dynamic leader and seasoned analyst with extensive experience at the Department of Veterans Affairs and US Army Reserve. Excelled in resource management and effective team leadership, enhancing operational efficiency and program success. Skilled in policy analysis and data management, consistently achieving over 90% in program compliance and readiness.
Overview
17
17
years of professional experience
Work History
Rating Veteran Service Representative
Department of Veterans Affairs
Cleveland, OH
09.2023 - Current
Evaluated claims to determine connection between diseases and military service.
Evaluated the need for examinations for Veterans and dependents.
Analyzed ongoing limitations and qualifications for aid among Veterans.
Applied VA's Schedule for Rating Disabilities and prepared rating decisions.
Coordinated communication with Veterans' representatives as dictated by individual claims cases.
This is a federal job GS 0343-11, 40 hours per week.
First Sergeant
US Army Reserve
Twinsburg, OH
07.2022 - Current
Acts as the Senior Enlisted Advisor to the Commander, offering guidance on training and mission execution.
Manages and coordinates the development activities for more than 160 military staff.
Ensures timely and correct submission of reports covering pay, and administrative issues.
Leads the unit's sponsorship program, guaranteeing proper onboarding for all new members.
Provide verbal commands for daily responsibilities to a formation of over 160 personnel.
Conducted realignments and personnel actions via multiple HR systems.
Management Analyst
Veterans Benefits Administration
Cleveland, OH
05.2022 - 09.2023
Conducted manpower and force management analysis, personnel manpower requirements determination.
Managed program analysis through comprehensive techniques, ensuring consistent performance.
Delivered program-related support to multiple activities.
Managed the receipt, analysis, and distribution of program requirements, guidelines, and policies.
Maintained submission precision through clear format and data element descriptions.
Examined program execution data to ensure completeness and accuracy.
Liaised with internal and external teams to coordinate alternatives.
Utilized qualitative and quantitative analysis methods tailored for unique scenarios.
Compiled and communicated findings in oral and written formats for assigned studies.
This is a federal job GS 0343-11, 40 hours per week.
Medical NCOIC
US Army Reserve
Salt Lake City, UT
08.2020 - 06.2022
Appointed as the Senior Medical Sergeant to a Division Command of more than 7,000 service members, and the United States Army Reserves Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) Task Force (TF76).
Supported both command and subordinate units with strategic insights into their medical readiness levels.
Created and communicated operating plans and procedures for the Division Surgeon.
Coached, developed, and provided feedback to employees for improved performance.
Conducted studies involving the search of records and databases to gather essential details for determinations on specific problems.
Created and distributed policy guidelines, ensuring Unit Medical Readiness.
Developed project papers and staff reports, delivering briefings to senior officials and executives.
Presented at a national workshop attended by over 300 military personnel, ranging from Army Majors to Major Generals.
Conducted two-month onboarding process for incoming personnel, both civilian and military.
Advised managers on defining HR needs, focusing on retention achievements and staying green on readiness metrics.
Program Specialist
Veterans Benefits Administration
Cleveland, OH
03.2020 - 05.2022
Managed scheduling for all Veteran orientations at the Cleveland Regional Office, part of the Veteran Benefits Administration.
Oversaw inbound communication, acting as liaison for Veterans and organizations.
Served as timecard manager for staff of 41, ensuring timely calendar updates.
Tracked daily, weekly, and monthly metrics and distributed reports.
Served as one of the two contracting agents on the team ensuring timely payment for all rendered services.
This is a federal job GS 0301-9, 40 hours per week.
Firefighter/EMT
Sharon Township Fire and Rescue
Medina, OH
06.2008 - 05.2021
Administered care and treated individuals from various backgrounds experiencing conditions ranging from mild injuries to critical illnesses, often under challenging circumstances.
Applied NIMS and ICS methodologies across various response scales.
NIMS 100, 200, 700, and 800 certified
Emergency Preparedness Liaison
US Army Reserve
Scott AFB, IL
07.2017 - 08.2020
Facilitated communication between Ohio Emergency Management Agency (EMA), Ohio National Guard, and Department of Defense.
Enhanced emergency response efficiency through Defense Support of Civil Authorities (DSCA), providing vital aviation, rescue operations, civil affairs support and information dissemination.
Coordinated military support for Federal Agencies and State governments in disaster situations.
Executed deployment of ISO Hurricanes Irma and Maria to manage Mission Assignment tracking effectively.
Monitored over $500 million dispersal through detailed record-keeping of 100+ MAs and 240 MATOs.
Collaborated extensively with state and federal partners along with NGOs to communicate and direct actions in line with FEMA response and recovery objectives.
Staff Operations and Training Specialist
US Army Reserve
Twinsburg, OH
10.2018 - 02.2020
Offered technical advice and guidance to staff sections on planning and executing programs.
Organized and executed diverse management initiatives affecting missions and operations.
Formulated directives to guarantee compliance with updated protocols.
Conducted assistance visits to confirm compliance with directives and procedures.
Served as the personnel security manager.
Oversaw Anti-Terrorism, OPSEC, and Force Protection initiatives.
Submitted data are essential for budget formulation, considering estimated man-days, training funds, and training materials.
Assessed and referred competent Soldiers for vacancies based on thorough review of medical credentials.
Oversaw daily operations to ensure the achievement of command program objectives.
Managed civilian timecards, acting as a subject matter expert on leave policies.
This is a federal job, GS 0301-9, 40 hours per week.
Health Readiness Coordinator
US Army Reserve
Twinsburg, OH
06.2015 - 10.2018
Acted as Health/Medical Readiness Coordinator, assisting command and subordinate units on medical readiness status.
Supervised enforcement and ongoing support of Individual Medical Readiness protocols for all subordinate units.
Acted as the expert in all aspects of implementation, involving IMR requirements, policies, and procedures.
I interviewed candidates and provided hiring recommendations for numerous new roles.
Analyzed medical readiness data to deliver briefings, presentations, and demonstrations for leadership.
Created and issued administrative guidelines, policies, and procedures.
Guided management in defining retention targets, medical and dental readiness goals.
Managed administrative operations and compiled diverse reports through automation.
Managed purchase card transactions for government operations.
Established medical readiness objectives through coordination with DHA, USARC Surgeon's Office, and JFKSWCS.
Collaborated with medical and HR staff at various medical treatment facilities across the Army enterprise to set retention goals and standards.
This is a federal job, GS 0301-9, 40 hours a week.
Senior Instructor
US Army Reserve
Columbus, OH
06.2016 - 07.2017
As an Army Medic, I conducted training for United States Army 68W10 courses, focused on initial preparation for Army Healthcare Specialists and Combat Medics.
Generated reports on a daily basis for upper management.
Kept precise records of performance evaluations and counseling sessions.
Education
Bachelor's degree - Emergency Management and Homeland Security
The University of Akron
Akron, OH
08.2021
Basic, Advanced, Senior, and Master Leaders Courses; Operations, Physical, and Personnel Security Courses; Small Group and Facilitator Instructor Courses
United States Army
Skills
Resource Management
Multi-unit operations management
Policy Analysis
Effective Team Leadership
Multi-site operations
Risk management
Personnel engagement
MS office
Data management
Talent management
Availability
Permanent, Telework, Full-time
References
References available upon request.
Timeline
Rating Veteran Service Representative
Department of Veterans Affairs
09.2023 - Current
First Sergeant
US Army Reserve
07.2022 - Current
Management Analyst
Veterans Benefits Administration
05.2022 - 09.2023
Medical NCOIC
US Army Reserve
08.2020 - 06.2022
Program Specialist
Veterans Benefits Administration
03.2020 - 05.2022
Staff Operations and Training Specialist
US Army Reserve
10.2018 - 02.2020
Emergency Preparedness Liaison
US Army Reserve
07.2017 - 08.2020
Senior Instructor
US Army Reserve
06.2016 - 07.2017
Health Readiness Coordinator
US Army Reserve
06.2015 - 10.2018
Firefighter/EMT
Sharon Township Fire and Rescue
06.2008 - 05.2021
Bachelor's degree - Emergency Management and Homeland Security
The University of Akron
Basic, Advanced, Senior, and Master Leaders Courses; Operations, Physical, and Personnel Security Courses; Small Group and Facilitator Instructor Courses
Legal Administrative Specialist at Department Of Veterans Affairs, Veterans Benefits AdminLegal Administrative Specialist at Department Of Veterans Affairs, Veterans Benefits Admin
Human Resources Specialist, Information Systems at Department of Veterans Affairs, Veterans Health Administration Central OfficeHuman Resources Specialist, Information Systems at Department of Veterans Affairs, Veterans Health Administration Central Office
Quality Review Specialist/ Decision Review Officer at Department Of Veterans Affairs, Veterans Benefits AdminQuality Review Specialist/ Decision Review Officer at Department Of Veterans Affairs, Veterans Benefits Admin
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration