Candace Winston
Fairview Heights,IL
Summary
Dedicated Veterans Benefits Specialist skilled in claim analysis and medical documentation review. Committed to providing veterans with comprehensive program advising and ensuring compliance with federal regulations. Track record of enhancing veteran support through effective communication and problem-solving.
Overview
26
26
years of professional experience
Work History
Rating Veteran Service Representative
Department of Veterans Affairs
St Louis, Missouri
06.2000 - Current
- Analyzed veteran claims, ensuring accuracy and compliance with federal regulations to support timely processing.
- Reviewed medical documentation to assess eligibility for benefits and services, facilitating access to necessary resources.
- Advised veterans on available programs and resources, empowering them to navigate benefits effectively.
Postal Service Clerk
United States Post Office
St Louis, MO
10.1999 - 06.2000
- Operated mail sorting machines to efficiently separate letters by zip code, enhancing sorting speed.
- Operated postal equipment, streamlining mail handling processes.
- Sorted mail using automated systems, ensuring accuracy and timely delivery.
Education
Bachelor of Science - Economics
Illinois State University
Normal, IL08-1982
Skills
- Claims processing
- Claim analysis
- Claims preparation
- Document management
- Document review
- Medical review
- Medical terminology
- Federal compliance
- Policy interpretation
- Disability legislation
- Veterans benefits
- Program advising
- Attention to detail
- Problem solving
- Claims processing
- Analytical thinking
- Critical thinking
- Time management
- Continuous learning
- Customer relationship management
- Team collaboration
- Effective communication
- Oral communication
- Strong communication
- Professionalism and tact
- Self-motivation
- Microsoft office
- Team collaboration
- Critical thinking
- Computer proficiency
- Data entry
Timeline
Rating Veteran Service Representative
Department of Veterans Affairs
06.2000 - Current
Postal Service Clerk
United States Post Office
10.1999 - 06.2000
Bachelor of Science - Economics
Illinois State University