Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Druyos

Littleton,CO

Summary

Dynamic Service/Sales Consultant with proven success at Mile High Car Helper, excelling in sales negotiation and customer management. Spearheaded inventory oversight and enhanced customer satisfaction through effective problem resolution. Recognized for leadership in launching the Express Service Department, driving operational efficiency and team performance.

Overview

21
21
years of professional experience

Work History

Service/Sales Consultant

Mile High Car Helper
Colorado
01.2016 - 01.2025
  • Achieved successful car sales through effective negotiation and deal completion.
  • Enhanced customer follow-up processes to secure financing for car loans.
  • Managed vehicle inventory of approximately 150 cars, ensuring readiness for sale.
  • Coordinated reconditioning schedules and inspections with mechanics for quality assurance.
  • Captured high-quality images of vehicles and posted them online for marketing.
  • Executed comprehensive paperwork for car deals while collaborating on financing options.
  • Provided exceptional service as a consultant, addressing service customers' needs efficiently.
  • Cultivated relationships with clients to drive sales revenue and enhance customer satisfaction.

Service Consultant

Mike Ward Infiniti
Colorado
01.2015 - 01.2016
  • Responsible for answering phone calls and scheduling customers for vehicle service repairs.
  • Also responsible for scheduling loaner vehicles for customers that needed this service and communications between the technician and the customer.
  • I also had to invoice paperwork and explain needed repairs to customers.
  • Many times, problem solving was required to keep customer service and retention high.
  • Required organization skills and patience with customers and technicians.
  • This job required longs hours and flexibility.

Express Service Manager

Mike Ward Infiniti
Colorado
01.2009 - 01.2015
  • Initiated and launched the company’s first Express Service Department.
  • Managed anywhere from 5-10 employees while assisting customers through the express process.
  • Greeting customers when they walk-in, keeping them updated on the status of their vehicle, presenting repair recommendations, and assuring the customer is satisfied and ready to go all within an hour.

Roadside Assistance

Kuni Lexus
Littleton, Colorado
01.2004 - 01.2009
  • Offer assistance to all new and used Lexus customers experiencing hardships on the road or at home.
  • Specific assistance includes: change flat tire, jumpstart vehicle, replacement of car batteries, programming Homelink at customer’s home.
  • Offered services to 60 – 100 customers monthly.

Education

Bachelor of Arts and Sciences - Psychology

University of Colorado
Boulder, CO
01.2005

Skills

Sales negotiation and customer management

  • Inventory oversight and scheduling
  • Problem resolution and time management
  • Team leadership and communication
  • Multi-tasking and organization
  • Product knowledge and presentation
  • Employee management

References

References available upon request.

Timeline

Service/Sales Consultant

Mile High Car Helper
01.2016 - 01.2025

Service Consultant

Mike Ward Infiniti
01.2015 - 01.2016

Express Service Manager

Mike Ward Infiniti
01.2009 - 01.2015

Roadside Assistance

Kuni Lexus
01.2004 - 01.2009

Bachelor of Arts and Sciences - Psychology

University of Colorado

Similar Profiles

CREATE PROFILE