Christopher Espinal
Saint Cloud
Summary
Adept at swiftly mastering new roles, I excelled at Jr. Davis Construction, by leveraging my keen observation skills, became a top performer within weeks. At Checkers & Rally's, I enhanced shift management and team collaboration, significantly boosting team morale and operational efficiency. My blend of food service expertise and exceptional leadership fosters remarkable customer and team satisfaction.
Talentsupervisor with many years of experience managing, scheduling, and overseeing employees. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Shift Manager
Wendys
Saint Cloud
06.2023 - Current
- Implemented cost-control measures to maintain budgetary guidelines.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between staff members in a professional manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Road Construction Worker
Jr. Davis Construction
Saint Cloud
09.2022 - 05.2023
- I mostly work an 8-hour shift, but if needed, I am available to work 10 hours and on weekends.
- Communicated effectively with supervisors to provide updates on the progress of jobsite activities.
- Assisted with the installation of storm sewers, culverts and other drainage structures.
- Measured locations for installation of markers, utilizing tape, string or chalk.
Manager on Duty
Checkers & Rally's Drive-In Restaurants
Saint Cloud
06.2021 - 12.2022
- Trained and supervised new staff members
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- As a shift manager, I manage all of my employee and make sure they are doing their job and tasks correctly
- Make sure everyone is a right state of mind by asking qualifying questions
- Maintained a safe work environment by enforcing company policies and procedures
- Started with no experience but after two weeks picked up by observing others and quickly became a top worker
Crew Member Team Leader
Taco Bell
Saint Cloud
07.2021 - 01.2022
- Cleaning the store and making sure my employees are satisfied are a must for me.
- Trained new employees in all aspects of the job, providing ongoing support and feedback.
- Monitored employee tasks, and provided suggestions for increased productivity.
- I was considered the 'truck guy' because the days I was scheduled, the truck would come.
- Therefore, I would put the truck away, prep all the taco food, and, as a food champion, make all the food and clean the store.
- Developed and implemented customer service standards to ensure a positive experience for all customers.
- Maintained up-to-date knowledge of restaurant menu items, ingredients, preparation methods, and pricing.
Education
High School Diploma -
St. Cloud High School
St. Cloud, FL05-2021
Skills
- Food Preparation
- Shift Management
- Cost control
- Safety enforcement
- Problem solving
- Excellent communication
- Workforce training
- Adaptability and flexibility
- Production management
- Team Collaboration
- Quick learner
Languages
Spanish, Fluent, First language
Languages
English
Full Professional
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Wendys
06.2023 - Current
Road Construction Worker
Jr. Davis Construction
09.2022 - 05.2023
Crew Member Team Leader
Taco Bell
07.2021 - 01.2022
Manager on Duty
Checkers & Rally's Drive-In Restaurants
06.2021 - 12.2022
High School Diploma -
St. Cloud High School
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