Christopher Exis
Lake Worth,FL
Summary
With a robust background encompassing sales, customer service, and management, I embody the quintessential qualities of an exceptional employer. My extensive sales experience has equipped me with an acute understanding of market dynamics, enabling me to devise strategic initiatives that drive revenue growth and capitalize on emerging opportunities. Complementing this, my customer service proficiency underscores my commitment to delivering unparalleled experiences, resolving issues adeptly, and fostering long-term client relationships. Moreover, my adeptness in management cultivates an environment of empowerment and collaboration, emphasizing team development, effective communication, and innovative problem-solving. Through this amalgamation of skills, I possess the acumen and dedication needed to excel as an employer, fostering an environment conducive to success, growth, and harmonious teamwork.
Overview
6
6
years of professional experience
Work History
Sales Porter
Greenway Kia West
West Palm Beach, FL
04.2023 - 09.2024
- Checked vehicles prior to service and immediately afterward to identify damages.
- Responded promptly to phone calls from customers inquiring about product availability or delivery status.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Inspected vehicle to verify pristine appearance for customer.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Connected hoses or lines to pumps or other equipment.
- Handled customer complaints professionally by listening intently and offering solutions quickly.
- Delivered products to customer locations on time.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
Porter
HGreg Nissan Delray
Delray, FL
12.2022 - 04.2023
- Received deliveries via freight elevator, moving to appropriate locations within building.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Assessed supply levels for vehicle parts, cleaning products and [Type] and restocked items to sustain inventory.
- Transported materials, equipment or supplies to or from work areas.
- Fueled vehicles and checked tires for proper inflation prior to test drives.
- Cleaned, waxed and polished vehicles using buffers, polishes and other materials.
- Identified any visible damage on incoming cars before they are parked.
- Verified that all keys were returned when a vehicle was picked up by a customer.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
Shift Leader
Dunkin donuts
Forest Hill, FL
03.2019 - 04.2023
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Supervised and led employees to maintain productivity and customer service levels.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to take advantage of new opportunities.
- Checked orders for quality and completeness.
- Upheld company standards and compliance requirements for operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Assisted in training new employees on shift operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Education
Associate of Science - Computer Science
Palm Beach State College
Lake Worth, FL05-2024
Skills
- Safe Cleaning With Chemicals
- Power Equipment Operation
- Carpet Vacuuming
- Vehicle Transport
- Work Planning
- Customer Service
- Sales Techniques
- Payment Processing
- Product Sales
- Inventory Tracking
- Problem-Solving
- Negotiation Tactics
- Positive and Professional
- Relationship Selling
Affiliations
- Basketball
- computer building/ tech savvy
Languages
English
Professional
Haitian creole
Professional
French
Professional
Accomplishments
- Leadership roles in both high school and college sports
Timeline
Sales Porter
Greenway Kia West
04.2023 - 09.2024
Porter
HGreg Nissan Delray
12.2022 - 04.2023
Shift Leader
Dunkin donuts
03.2019 - 04.2023
Associate of Science - Computer Science
Palm Beach State College
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