Christopher Faine
Matewan,WV
Summary
Experienced customer service manager with a strong presence in the local community. Over five years of experience completing goals in satisfying customers as well as discovering innovative ways to meet the public's needs. Outstanding supervisor who leads with a positive and constructive influence. Who also ensues a safe and productive work environment through strong organizational skills. Able to communicate with team members at all levels, provide direction, and remain open to feedback. Able to critically analyze shift schedules and recommend how to retain the best talent.
Overview
4
4
years of professional experience
Work History
Social Studies Teacher
Mingo County Schools
06.2025 - Current
- Maintained awareness of relevant current events and quickly incorporated study into curriculum.
- Researched latest teaching techniques and incorporated into lesson delivery to improve concept acquisition.
- Led classroom activities for play-based and immersive learning.
- Completed documentation of attendance, grades, and other required details.
Substitute Teacher, K-12
Mingo County Schools
04.2025 - 06.2025
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Shift Leader
Denny's (Sodexo)
05.2021 - 09.2024
- Supervised a team of employees during shifts.
- Ensured efficient breaks and lunches for staff.
- Managed cash transactions and balanced the register.
- Oversaw store cleaning and closing procedures.
- Responsible for locking up the store at 1am.
- Demonstrated strong leadership skills in a fast-paced environment.
Front End Manager
Food City
05.2024 - 08.2024
- Managed and supervised cashiers and courtesy clerks on the front end.
- Oversaw cash handling procedures, including counting registers and cashing checks.
- Ensured compliance with lottery, money order, and postage reporting requirements.
- Controlled breaks and lunches for staff to maintain smooth operations.
- Implemented strategies to improve front end efficiency and customer service.
Resident Advisor
Marshall University Housing and Residence Life
09.2021 - 05.2024
- Assisted students in resolving conflicts and providing emotional support.
- Monitored and enforced residence hall policies to ensure a safe and inclusive environment.
- Conducted regular rounds to check for any safety hazards or maintenance issues.
- Collaborated with campus resources to address student concerns and promote community engagement.
- Participated in on-call duty rotation to respond to emergencies and provide support to residents.
Maintenance Worker
Coalfield Development Corporation
- Cleaning and maintaining air conditioning units
- Painting and renovating rooms
- Repairing and maintaining equipment
- Moving and arranging furniture
- Fixing broken utilities
- Ensuring accommodations are well-maintained for guests
- Assisting with daily tasks and responsibilities
- Conducting routine inspections and repairs to ensure safety and functionality of facilities
Education
Liberal Arts - Education
Southern WV Community And Technical College
Williamson, WV05-2022
Marshall University - History
Marshall University
Huntington, WV12.2024
Skills
- Customer service
- Time management
- Computer literacy
- Communication skills
- Food service
- Leadership
- Microsoft word
- Guest services
- Documentation review
- Restaurant experience
Timeline
Social Studies Teacher
Mingo County Schools
06.2025 - Current
Substitute Teacher, K-12
Mingo County Schools
04.2025 - 06.2025
Front End Manager
Food City
05.2024 - 08.2024
Resident Advisor
Marshall University Housing and Residence Life
09.2021 - 05.2024
Shift Leader
Denny's (Sodexo)
05.2021 - 09.2024
Maintenance Worker
Coalfield Development Corporation
Liberal Arts - Education
Southern WV Community And Technical College
Marshall University - History
Marshall University
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