A highly trained professional offering a wide range of skills from computer to customer service, seeking employment in the banking and Finance industry where I can utilize my training and put my certificates to use.
Overview
20
20
years of professional experience
Work History
Bus Monitor
VHS Transportation Co
06.2024 - Current
Assisted driver in monitoring and managing student behaviors to promote safety.
Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
Administrator
FedEx Corporation
09.2022 - 10.2024
Used Microsoft Office Excel, Outlook
Solved the problems with late packages
Damage reports
Customer Service/Sales Associate
Lowe"s
03.2020 - 04.2022
Greeted and helped every customer even if they did not ask for it.
Had the most sales in my Department
Had very positive customer feedback and great reports from customers
Did returns for 4 departments
Provided excellent customer service
Was knowledgeable about the products sold in my department
Built relationships with customers to encourage repeat business.
Sales Associate
The Shoe Department
01.2007 - 01.2008
Made sales goals by selling over $100 worth of merchandise every hour.
Cashier
Greeted and assisted customers while providing excellent customer service.
Cashier/ Drive-Thru
McDonald's Corporation
01.2006 - 01.2007
Provided excellent customer service
Maintained high level of quality customer service with difficult customers
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Computer Essentials, Microsoft Outlook, American Banking Association, Universal Banker
Banking and Finance
Brockton, MA
12.2019
Office Professional, Certified Insurance and coding specialist
Sullivan and Cogliano
Brockton, MA
01.2012
Diploma - undefined
Brockton High School
Brockton, MA
01.2006
Skills
Attention to detail
Professionalism and courtesy
Money handling
Deposit and withdrawal management
Cash counting
Customer relationship development
Timeline
Bus Monitor
VHS Transportation Co
06.2024 - Current
Administrator
FedEx Corporation
09.2022 - 10.2024
Customer Service/Sales Associate
Lowe"s
03.2020 - 04.2022
Sales Associate
The Shoe Department
01.2007 - 01.2008
Cashier/ Drive-Thru
McDonald's Corporation
01.2006 - 01.2007
Office Professional, Certified Insurance and coding specialist
Sullivan and Cogliano
Diploma - undefined
Brockton High School
Computer Essentials, Microsoft Outlook, American Banking Association, Universal Banker