Christopher Fenner
Las Vegas,NV
Summary
Flight Attendant with six years of experience in commercial aviation. Expertise in conducting pre-flight cabin inspections and ensuring passenger safety and comfort. Proficient in delivering timely meal and beverage services while monitoring flight activity. Skilled in securing cabin to minimize risks during flights.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Frontier Airlines
Las Vegas, NV
01.2019 - Current
- Demonstrated ability to handle difficult situations professionally, including addressing unruly passengers.
- Participated in ongoing training programs to maintain up-to-date knowledge of airline policies and FAA regulations.
- Greeted boarding passengers and directed to seat locations.
- Greeted passengers and oversaw carry-on baggage storage.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Answered passenger questions and provided solutions to issues arising during flights.
Phlebotomist
Allegheny Health Network
Monroeville, PA
01.2018 - 01.2019
- Monitored patients during blood draws for signs of distress or adverse reactions.
- Greeted patients and escorted from waiting area to draw station.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Training and Service Representative
Regis Hair Salon
Minneapolis, MN
01.2016 - 01.2017
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Plasma Center Technician
CSL Plasma
01.2017 - 01.2017
- Educated potential donors about importance of donating plasma and impact it has on patients in need.
- Monitored donors during donation process, ensuring their comfort and safety throughout.
Clinician
Accessible Recovery Services
01.2017 - 01.2017
- Educated patients and families about their diagnoses, treatment options, and preventative measures.
Front End Manager
K Mart
Latrobe, PA
01.2014 - 01.2016
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
High School - undefined
Geneva High School
Geneva, New YorkGED - undefined
Westmoreland Community College
Youngwood, PaSkills
- Flight safety and FAA regulations
- Administrative tasks
- Customer service and support
- Professional appearance
- Passenger interaction
- Work ethic and leadership
- Special needs assistance
- Customer service
- Interpersonal communications
- Guest services
- Empathy and patience
Timeline
Flight Attendant
Frontier Airlines
01.2019 - Current
Phlebotomist
Allegheny Health Network
01.2018 - 01.2019
Plasma Center Technician
CSL Plasma
01.2017 - 01.2017
Clinician
Accessible Recovery Services
01.2017 - 01.2017
Training and Service Representative
Regis Hair Salon
01.2016 - 01.2017
Front End Manager
K Mart
01.2014 - 01.2016
High School - undefined
Geneva High School
GED - undefined
Westmoreland Community College