Master's student in Hospitality Management with expertise in event operations and catering. Multilingual communicator dedicated to enhancing luxury guest experiences through meticulous event execution and service excellence.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Aramark Catering Server
Flagler College
St. Augustine, FL
02.2024 - 10.2025
Coordinated setup, execution, and breakdown of events with event teams, ensuring high standards of food quality and customer service for positive guest experiences.
Served food and beverages to create welcoming, positive dining experiences for guests at catered events.
Collaborated with kitchen and event planners to tailor menu offerings to client preferences and dietary restrictions, enhancing guest satisfaction.
Prepared venues for events and managed cleanup, contributing to a clean and organized environment that supports seamless event operations.
Event Staff Internship
Blackfly The Restaurant
St Augustine, FL
01.2025 - 05.2025
Coordinated planning, setup, execution, and breakdown of private events to maintain smooth operations and elevate guest experience.
Collaborated with event staff and catering teams to optimize seating arrangements and food service, ensuring successful event execution.
Delivered exceptional guest service by assisting attendees and promptly addressing requests, fostering a welcoming and professional atmosphere.
Parking Enforcement
Flagler College
St. Augustine, FL
06.2023 - 06.2024
Monitored campus parking areas to enforce regulations and ensure orderly parking flow, contributing to effective traffic management.
Documented parking violations and relayed safety concerns to campus security, fostering a safer campus environment.
Assisted students, faculty, staff, and visitors with parking inquiries, facilitating improved campus navigation and user satisfaction.
Office Clerk
Flagler College Registrar's Office
06.2023 - 08.2023
Organized and maintained confidential student records, ensuring accuracy and compliance with privacy standards to uphold institutional integrity and support seamless administrative processes.
Managed sensitive information with discretion while organizing records, enhancing daily operations of the Registrar's Office.
Assisted students, faculty, and staff by answering questions and processing paperwork, improving service delivery and ensuring timely administrative support.
Orientation Leader
Flagler College
St. Augustine, FL
06.2022 - 06.2023
Mentored incoming students, offering guidance on campus resources, academic services, and student life to support their transition.
Facilitated campus tours and interactive orientation sessions, creating inclusive space that enabled new students to acclimate to university culture.
Collaborated with orientation staff to execute programs, delivering quality service and enhancing experiences for students and families.
Education
Master of Science Degree - Hospitality Management
Florida International University
Miami, FL
06-2027
Bachelor of Arts Degree - International Business & Hospitality Management
Flagler College
St. Augustine, FL
06-2025
Skills
Event Coordination
Event Planning
Event Setup
Event Logistics
Customer Engagement
Social Media Customer Engagement
Team Coordination
Collaborative teamwork
Effective communication
Certification
Adobe Certified
Languages
Papiamentu: Fluent
Dutch: Fluent
Spanish: Fluent
English: Fluent
Portuguese: Fluent
Timeline
Event Staff Internship
Blackfly The Restaurant
01.2025 - 05.2025
Aramark Catering Server
Flagler College
02.2024 - 10.2025
Parking Enforcement
Flagler College
06.2023 - 06.2024
Office Clerk
Flagler College Registrar's Office
06.2023 - 08.2023
Orientation Leader
Flagler College
06.2022 - 06.2023
Master of Science Degree - Hospitality Management
Florida International University
Bachelor of Arts Degree - International Business & Hospitality Management