Nolan Graham
West Babylon
Summary
Catering Professional experienced in food and beverage service for diverse events. Achieved high levels of guest satisfaction through effective teamwork and commitment to quality service. Focused on delivering timely and accurate service while maintaining standards in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Server
The Post Office Cafe
Babylon, NY
07.2026 - Current
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and repeat business.
- Coordinated food and beverage setups for various catering functions, maintaining compliance with health standards.
- Trained new staff on service protocols and best practices, fostering a collaborative team environment.
- Managed inventory of supplies, optimizing usage and reducing waste through effective stock control practices.
- Collaborated with kitchen staff to ensure timely delivery of meals, meeting client specifications and dietary needs.
- Resolved guest inquiries and complaints promptly, enhancing overall dining experience and customer loyalty.
Lifeguard
LIYC Lifeguard
Babylon, NY
07.2023 - Current
- Renewed CPR certification annually, private yacht club lifeguard as well as pool check-in service.
- Monitored pool area to ensure safety and compliance with regulations.
- Responded quickly to emergencies, providing first aid and rescue support as needed.
- Conducted regular safety drills to maintain readiness and improve team response times.
- Trained new lifeguards on safety protocols and emergency procedures for efficient operations.
- Implemented preventive maintenance checks on lifeguard equipment, enhancing operational reliability.
Table Busser
The Post Office Cafe
Babylon, NY
03.2024 - Current
- Assisted servers by promptly clearing tables and resetting for new guests.
- Monitored dining environment to address guest needs and resolve issues swiftly.
- Maintained cleanliness and organization of dining area, ensuring optimal guest experience.
- Collaborated with kitchen staff to expedite service and enhance workflow efficiency.
- Trained new busser staff on operational procedures and best practices for table service.
Saxophonist
Darlene Graham & The Shades of Green Band
10.2020 - Current
- Onstage performer and soloist, Transported performance equipment, rhythm guitar.
- Performed live saxophone solos, enhancing band performances and audience engagement.
- Collaborated with band members to arrange music and develop cohesive setlists.
- Adapted playing style to match various musical genres, ensuring versatility in performances.
- Developed and executed rehearsal schedules, improving overall band efficiency and preparedness.
Assistant
Rockin’ Tots
Plainview, NY
06.2021 - 07.2022
- Mommy and me classes assistant, Facilitated setup and breakdown of classroom materials for sessions. Customer service as well as Cleaned and maintained musical instruments to ensure optimal performance.
- Coordinated daily operations, ensuring efficient workflow across all departments.
- Assisted in developing training materials to enhance team performance and service quality.
- Implemented organizational processes to streamline inventory management and reduce discrepancies.
- Supported event planning efforts, contributing to increased engagement and positive attendee experiences.
- Monitored compliance with safety standards, promoting a secure environment for staff and patrons.
Education
High School Diploma -
West Babylon Senior High School
West Babylon, NY06-2025
Bachelor of Science - Music Industry Studies
University of South Carolina
Columbia, SC05-2029
Skills
- Lifeguard Certified
- Food Safety Certified
- Guest relations
- Effective communication
- Order management
- Event coordination
- Event Coordination
- Conflict Resolution
- Sales strategies
- Sales knowledge
- Customer engagement
Accomplishments
- Was appointed head lifeguard at the conclusion of the summer
- Resolved product issue through consumer testing.
- 2 songs self produced on all platforms
- Moved up to catering part time due to customer service skills
Certification
- Licensed Lifeguard - April 2025
- First Aid/CPR Certified
Timeline
Catering Server
The Post Office Cafe
07.2026 - Current
Table Busser
The Post Office Cafe
03.2024 - Current
Lifeguard
LIYC Lifeguard
07.2023 - Current
Assistant
Rockin’ Tots
06.2021 - 07.2022
Saxophonist
Darlene Graham & The Shades of Green Band
10.2020 - Current
High School Diploma -
West Babylon Senior High School
Bachelor of Science - Music Industry Studies
University of South Carolina