Christopher Filan
Charleston,SC
Summary
A dynamic leader and efficient multi-tasker, I excel in operations management and team building, demonstrated through a successful tenure at House of Brews. My proactive approach in cultivating relationships and maximizing sales, alongside fostering team cohesion, significantly enhanced profitability and client satisfaction, positioning me as a valuable asset to any employer.
Overview
10
10
years of professional experience
Work History
General Manager
House of Brews
11.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Bartender
Tin Roof
08.2017 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
On Premise Accounts Manager
Lowcountry Craft Distribution
04.2015 - 10.2017
- Developed comprehensive account plans outlining short-and long-term goals for each client relationship, leading to greater overall success rates.
- Maximized sales potential within assigned territory by identifying key decision-makers and cultivating lasting relationships with them.
- Generated new business opportunities through prospecting and networking activities, expanding the company''s market share.
- Provided ongoing support and guidance to clients throughout the implementation process, fostering trust and confidence in our offerings.
- Assisted in the training and development of new team members, contributing to a stronger overall salesforce.
- Managed a diverse portfolio of on-premise accounts, ensuring consistent delivery of exceptional products and services.
Education
Bachelor of Arts - Studio Arts
College of Charleston
Charleston, SCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
Timeline
General Manager
House of Brews
11.2019 - Current
Bartender
Tin Roof
08.2017 - 10.2019
On Premise Accounts Manager
Lowcountry Craft Distribution
04.2015 - 10.2017
Bachelor of Arts - Studio Arts
College of Charleston
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