Christopher Flores
Frederick,MD
Summary
Accomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach. Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Director
Spring Arbor Assisted Living
Frederick, MD
02.2021 - 02.2024
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Optimized workflow processes by analyzing data on staff performance, customer feedback, and sales trends to make informed decisions about staffing levels and work schedules.
- Collaborated with other departments to develop cross-functional partnerships that improved overall facility operations and efficiency.
- Assisted in marketing efforts for special events or promotions to drive increased revenue for the food service department.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
Cook
Citizens Nursing Home
Frederick, MD
05.2019 - 12.2020
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Cook
Sunrise Assisted Living
Frederick, MD
07.2016 - 02.2019
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Education
GED -
Edison Job Corps
Edison, NJ10.2008
Skills
- Process updates
- Portion Control
- Portioning
- Staff Leadership
- Employee Scheduling
- Facility Management
- Staff Training and Development
- Meal Planning
- Food presentation
- Ordering and Purchasing
- Menu development
- Cost Control
- Policy Implementation
- Food Safety Compliance
- Sanitation Standards
- Inventory Management
- Nutrition knowledge
- Staff Supervision
- Customer Service
- Goal Setting
- Food plating and presentation
- Safe Food Handling
Certification
- Certified food protection manager Training - 3/27/2023-3/27/2023
- Learn2serve food safety management principles 3/08/2023-3/08/2023
Timeline
Food Service Director
Spring Arbor Assisted Living
02.2021 - 02.2024
Cook
Citizens Nursing Home
05.2019 - 12.2020
Cook
Sunrise Assisted Living
07.2016 - 02.2019
GED -
Edison Job Corps