Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Franklin

Mobile,AL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pawnbroker

Quik Pawn
09.2023 - Current
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Performed weekly inventory checks and ran reports.
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.

Auto Collision Estimator

CNC Catastrophe & National Claims
10.2020 - 12.2022
  • Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.

Claims Adjuster

Pilot Catastrophe
12.2018 - 09.2020
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Researched and analyzed policy contracts to verify proper payment of claims.

Education

High School Diploma -

Wp Davidson High School
Mobile, AL

Skills

  • Security Procedures
  • Documentation Skills
  • Loan Paperwork
  • Market Dynamics
  • Negotiation
  • Legal Compliance
  • Cash Flow Management
  • ATF Guidelines

Certification

  • Licensed Claims Adjuster - 2018- Current
  • Certified Auto Appraiser, State Farm - 2018
  • Licensed Tx - Current

Timeline

Pawnbroker

Quik Pawn
09.2023 - Current

Auto Collision Estimator

CNC Catastrophe & National Claims
10.2020 - 12.2022

Claims Adjuster

Pilot Catastrophe
12.2018 - 09.2020

High School Diploma -

Wp Davidson High School

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Christopher Franklin