Christopher Franklin
Dallas,TX
Summary
Quality assurance professional with a strong background in ensuring product integrity and compliance with industry standards. Skilled in conducting thorough inspections, implementing effective quality control processes, and collaborating with teams to achieve optimal results. Reliable, adaptable, and focused on continuous improvement and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Quality Control Associate
Fanatics Sports Memorabilia & Collectibles
02.2024 - Current
- Improved product quality by conducting thorough inspections and implementing corrective actions.
- Enhanced customer satisfaction by ensuring products met or exceeded expectations through diligent quality checks.
- Maintained accurate documentation of all quality control activities, ensuring proper record-keeping for audit purposes.
- Trained new employees in quality control procedures, fostering a culture of excellence within the team.
- Conducted routine audits to ensure adherence to safety regulations, reducing workplace incidents related to product quality issues.
- Reduced defects by implementing rigorous testing methods and maintaining strict adherence to industry standards.
- Participated in ongoing education and training programs, staying current with industry trends and best practices in quality control.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
Warehouse Technician
Indelco Plastic Corporation
07.2022 - 09.2023
- Responsible for Shipping/Receiving Bay in the warehouse
- Rearranging inventory, and organizing stock.
- Pulling/Picking.
- Order Fulfillments.
- Receiving freight using data/inventory sheets, stocking by size, and fittings.
- Loading orders on to truck using forklift, or pallet jacket,
- PVC pipe cutting, and tank washing,
- Maintaining receiving yard.
- Daily customer interactions and communication to ensure orders are correct.
Warehouse Technician
Park Supply of America, Inc
09.2021 - 05.2022
- Consisted of preparing guest orders for shipment, using various shipping platforms such as UPS, FedEx, USPS, etc.
- Pulling orders with RFS gun.
- Fulfilling customers orders.
- Receiving morning/evening freight using pallet jacket (manual or electric), Forklift, (Standing, Gas, Electric).
- Tear down, Break down of warehouse.
- Warehouse reset, stocking inventory using man-lift, cherry-picker, etc,
- Re-location of new/old items updating consistently to parts system.
- Customer service to ensure orders where met to satisfaction.
Warehouse Technician
Trane Technologies Supply
02.2021 - 09.2021
- Picking, pulling
- Inventory management.
- Tracking/Filing customer orders.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Collaborated with team members to achieve daily targets and maintain a high level of productivity.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
- Prepared bills of lading, work orders and shipping orders to appropriately route materials.
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
Warehouse Associate / Lead
Napa Warehouse
12.2017 - 12.2020
- Scanning with RF Rocket Scanner preparing store orders for shipment
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Trained employees on equipment operation and safety protocols.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Implemtions of warehouse improvement to critical areas of performance, such as dock, receiving, re-pack, and paint.
Shipping and Receiving
Menards
09.2017 - 12.2017
- Unloading/loading inventory truck.
- Breakdown of freight.
- Facilitated smooth shipping and receiving processes by properly organizing incoming materials and preparing outgoing shipments for transport.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
Assembler
Sanden Vendo America
03.2017 - 08.2017
- Assemble hot food machine and prepare for shipping to vendors
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Staging product for shipment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Pristine detail attention.
- Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
- Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
- Assembled as many as 10-15 hot machines each day.
- Packaged finished products, labeled boxes and stacked for shipment.
Coater/Painter
Magnum Manhole
12.2016 - 02.2017
- Pressure wash manhole and dry
- Clean wall with manhole scraper.
- Traveling to multiple sites a day.
- Coat the manhole with special epoxy raven paint.
- Performed routine preventative maintenance tasks on coater equipment to maintain optimum functionality and extend its lifespan.
- Demonstrated adaptability by quickly learning new technologies and techniques as required within the ever-evolving industry.
- Worked effectively in fast-paced environments.
- Inspection of Manhole
- Locating and evacuation of trapped gas using camera, and thermal gas reader.
Check-in
IAA Car Auction
07.2016 - 11.2016
- Processing vehicle information, cleaning and preparing for next day car sale
Night Scanner
ADESA Car Auctions
08.2015 - 12.2015
- Processing vehicle information on handheld mobile device for next day sale
Education
High School Diploma -
Park Center High School World IB
Brooklyn ParkDiploma -
Park Center Senior High School IB
01.2015
Skills
- Audit processes
- Teamwork and collaboration
- QC investigations
- Picking and packing
- Problem-solving abilities
- Attention to detail
- Forklift
- Time management
- Data entry
- Multitasking Abilities
- Excellent communication
- Computer proficiency
- Defect identification
- Inventory management
Accomplishments
- Collaborated with a team of four to develop the Safety & Improvement Team.
- Team leader of 8-10 staff members.
- Implemented a new format for sourcing data discrepancies.
- Achieved 96% Ship-out goal by completing Re-pack with accuracy and efficiency.
- Led and completed the four-month MVP BuyBack Program before the deadline date.
- Increased productivity by approximately 70% by implementing several processes to improve the Re-pack department.
- Exceeded monthly quota five times.
- Achieved consistent numbers in 100% commission-based Door-to-Door sales.
- Led inventory team to reach pack-out goal before deadline.
Languages
English
Native or Bilingual
Software
Oracle
Microsoft Office
Timeline
Quality Control Associate
Fanatics Sports Memorabilia & Collectibles
02.2024 - Current
Warehouse Technician
Indelco Plastic Corporation
07.2022 - 09.2023
Warehouse Technician
Park Supply of America, Inc
09.2021 - 05.2022
Warehouse Technician
Trane Technologies Supply
02.2021 - 09.2021
Warehouse Associate / Lead
Napa Warehouse
12.2017 - 12.2020
Shipping and Receiving
Menards
09.2017 - 12.2017
Assembler
Sanden Vendo America
03.2017 - 08.2017
Coater/Painter
Magnum Manhole
12.2016 - 02.2017
Check-in
IAA Car Auction
07.2016 - 11.2016
Night Scanner
ADESA Car Auctions
08.2015 - 12.2015
High School Diploma -
Park Center High School World IB
Diploma -
Park Center Senior High School IB
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