Christopher Fredrickson

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Reconciled cash and credit card transactions to maintain accurate records.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Increased sales during off-peak hours by creating and promoting special offers.

• Facilitated adherence to safety and regulatory requirements to outside clients throughout the state of New Mexico, by training each staff on the requested certifications required
• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tested and evaluated students on materials presented in workshops and classes.
• Tested students to assess progress and adapted learning plans in alignment with performance.

• Ensured department remained on-target to meet or exceed sales and profit objectives by minimizing waste and pursuing revenue generating opportunities
• Completed thorough opening, closing, and shift-change functions to maintain operational standards each day
• Modeled supportive leadership qualities, motivated staff to achieve department goals as well as promote an environment of staff participation and team building