CHRISTOPHER GAMBINO
Cherry Hill,NJ
Summary
Knowledgeable operations and supply chain professional with a strong background in high-volume distribution, inventory control, warehouse operations, and leadership. Proven track record of optimizing workflows and implementing process improvements to enhance efficiency. Demonstrated expertise in team collaboration, peer mentoring and problem-solving to achieve operational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Distribution Operations Specialist (Rack Ops)
McMaster-Carr
05.2022 - Current
- Partnered with leadership to analyze operational workflows and implement process improvements that increased productivity, improved safety performance, and supported fulfillment accuracy over 99%.
- Used OP-style forklifts for large-item order processing while consistently meeting aggressive throughput targets.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Supported the development and implementation of standard operating procedures (SOPs) to ensure consistent execution and compliance throughout the rack fulfillment process.
- Trained and mentored new operations team members, improving onboarding efficiency and supporting consistent team performance against productivity and accuracy metrics.
- Maintained strict adherence to workplace safety, compliance, and quality procedures, contributing to zero reportable incidents over 5 years.
- Enforced a safety-first culture through peer mentorship and active engagement in safety training initiatives exceeding OSHA standards.
- Frequently inspected work area to verify proper equipment operation.
- Experienced in lot control, RFTs and special handling of documented hazards for customer shipments, ensuring proper handling and traceability.
Distribution Operations Specialist (Bin Ops)
McMaster-Carr
12.2019 - 05.2022
- Fulfilled an average of 450+ customer orders per shift with over 99% accuracy, supporting KPIs related to customer satisfaction and on-time delivery.
- Coordinated daily workflow with inventory and packing teams to maintain operational efficiency, resolve fulfillment issues, and ensure on-time order completion.
- Initiated process improvements including bin layout optimization and material flow redesign, improving walk-time efficiency and labor productivity.
- Monitored metrics including order accuracy, throughput, and workflow efficiency to support performance improvements and meet departmental productivity goals.
- Investigated order discrepancies and issues, identifying root causes and implementing corrective actions to prevent recurring errors and improve service performance.
Bin Stock Keeper (Inventory Control Assignment)
McMaster-Carr
12.2021 - 04.2022
- Chosen for inventory control assignment based on top operational performance and attention to detail.
- Managed inventory levels and verified documentation for lot-controlled materials, ensuring accurate tracking and compliance.
- Performed cycle counts and inventory audits to reconcile inventory discrepancies and stock variances.
- Maintained inventory accuracy above 99% through proactive stock monitoring and reconciliation.
- Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
- Reduced order processing time by efficiently organizing stock and maintaining a clean, easily navigable warehouse space.
- Supported operational planning by monitoring order volumes and inventory levels to anticipate fulfillment needs during peak demand.
- Developed standard operating procedures for receiving, storing, and distributing inventory effectively.
Owner, Supervisor & Subcontractor
South Jersey Installers
01.2010 - 03.2020
- Founded and managed an installation business supporting projects for The Container Store.
- Coordinated with company leadership regarding project scope, product specifications, and process improvements.
- Supervised subcontractor teams including hiring, training, scheduling, and performance oversight.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Coordinated project schedules, optimizing resource allocation to meet deadlines effectively.
- Investigated and resolved customer service issues and installation concerns, ensuring timely resolution and customer satisfaction.
- Provided post-installation training and ongoing support to improve customer experience and retention.
- Evaluated industry competition regularly to maintain a competitive advantage.
Education
Bachelor of Science - Education
Rutgers University
05-2016
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Logistics management
- Process documentation
- Experience in leadership
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Excellent communication
- Time management
- Conflict resolution
- Decision-making
- Team building
- Written communication
- Relationship building
- Process improvement
- Analytical thinking
- Task prioritization
- Organizational skills
- Logistics coordination
- Interpersonal communication
- Quality assurance
- Team leadership
- Team collaboration
- Reliability
- Adaptability and flexibility
- Self motivation
- Customer relationship management
- Goal setting
- Professionalism
- Strategic planning
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Organizational development
- Workflow optimization
- Performance metrics
- Supply chain management
- Key performance indicators
Certification
Forklift, 2022-01-01, Present
Timeline
Distribution Operations Specialist (Rack Ops)
McMaster-Carr
05.2022 - Current
Bin Stock Keeper (Inventory Control Assignment)
McMaster-Carr
12.2021 - 04.2022
Distribution Operations Specialist (Bin Ops)
McMaster-Carr
12.2019 - 05.2022
Owner, Supervisor & Subcontractor
South Jersey Installers
01.2010 - 03.2020
Bachelor of Science - Education
Rutgers University