Christopher Gastelum
Hacienda Heights,California
Summary
Substance Abuse Worker offering 13 years in coordinating care for clients by matching with appropriate caregiver. Highly knowledgeable in substance abuse care coordination with skills in kipu, medications and addiction and dual diagnosis facilities.
- Current heart monitor tech certification
- Current BLS certification
Overview
14
14
years of professional experience
Work History
Behavioral Health Technician
Fresh Start of California
07.2022 - 05.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Hourly and 30 minute observation and vitals
- STBA/ BPS/ ASAM assessments
- Client transportation as needed
Client Care Coordinator
Safe Harbor Treatment Center for Women
07.2021 - 05.2022
- Completed required paperwork and followed up on missing information.
- Monitored company services to continue offering clients knowledgeable support for care needs.
- Client Intakes.
- Medication Observation
- 30 minute/ hourly observation and vitals/ COWS and CIWAS
- Transport/ airport pick ups
- Detox And RTC Medical Assessments
- BPS/ ASAM/ STBA on new admissions
Operations Manager
Ocean Valley Behavioral HEalth
08.2019 - 10.2020
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Client Coordination
- Intake Assessments
- Vitals
- Medication Input and Observation
- Ensured Up To date Standards Per State Requirerments
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Performed staff management, task allocation and materials coordination duties to surpass business goals.
- Directed day-to-day operations by spearheading implementation For Medical Needs of Clients
- Tracked and replenished inventory to maintain par levels.
Resident Advisor
Cliffside Malibu
03.2017 - 08.2018
- Developed and deepened relationships with residents and fellow staff.
- Interfaced with residents to address and resolve complaints or grievances.
- Client intakes
- Client Transportation
- Medication Observation
Tech
Elevation Behavior Health
04.2015 - 03.2017
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Client Intakes
- Medication Observation
- Client Transportation
- Rounds
- Vitals, COWS and CIWAS
Lead Tech
Viewpoint Rehabilitation Center
01.2015 - 05.2015
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury
- Managed quality control and maintained high level of customer satisfaction.
- Intake coordination
- Client Intakes
- Medication Management and Audits
Resident Advisor
Desert Oasis Healthcare
05.2010 - 10.2012
- Developed and deepened relationships with residents and fellow staff.
- Client Intakes
- Rounds
- Cleaning
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Education
Some College (No Degree) - Sociology
Central New Mexico Community College
Albuquerque, NMSkills
- Client Retention
- Document Analysis
- Assistance Program Knowledge
- Client Interviews
- Well-Trained in State Standards and Protocols
- Knowledge of Medications
- Knowledge of Addiction and Behavioral Health
- Customer Support and Assistance
- Lead Management
- Proficient in Kipu
- Team Building
- Friendly, Positive Attitude
Timeline
Behavioral Health Technician
Fresh Start of California
07.2022 - 05.2024
Client Care Coordinator
Safe Harbor Treatment Center for Women
07.2021 - 05.2022
Operations Manager
Ocean Valley Behavioral HEalth
08.2019 - 10.2020
Resident Advisor
Cliffside Malibu
03.2017 - 08.2018
Tech
Elevation Behavior Health
04.2015 - 03.2017
Lead Tech
Viewpoint Rehabilitation Center
01.2015 - 05.2015
Resident Advisor
Desert Oasis Healthcare
05.2010 - 10.2012
Some College (No Degree) - Sociology
Central New Mexico Community College
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