Christopher Geary
Belton,MO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Walmart
07.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Lead
Walmart
10.2020 - 07.2021
- Supervised overnight shifts totaling at least 20 associates per night.
- Setting, maintaining, and improving standards on operational tasks, such as ensuring the product is zoned forward and in the correct location.
- Engaging with customers to address operational/associate concerns.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions.
Support Manager
Walmart
04.2016 - 10.2020
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions, and improve customer experience.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Supervision of both Grocery and General Merchandise teams, totaling around twenty or more associates across multiple shifts.
Asset Protection Associate
Walmart
09.2014 - 05.2015
- Controlled reduction of loss inventory by protecting company assets.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Implemented loss prevention strategies and programs to minimize shrinkage.
Overnight Maintenance Associate
Walmart
12.2013 - 09.2014
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Maintained safety conditions and standards in the facility.
- Replaced worn or damaged parts to restore equipment functionality.
- Conducted basic repairs to plumbing systems, such as leaky faucets and clogged drains.
- Overnight cleaning of the store, cleaned floors with machine.
Education
High School Diploma -
Texas Success Academy
Arlington, TXSkills
- Order Processing
- Customer Needs Assessment
- Sales Development
- Business Development
Timeline
Sales Associate
Walmart
07.2021 - 09.2023
Team Lead
Walmart
10.2020 - 07.2021
Support Manager
Walmart
04.2016 - 10.2020
Asset Protection Associate
Walmart
09.2014 - 05.2015
Overnight Maintenance Associate
Walmart
12.2013 - 09.2014
High School Diploma -
Texas Success Academy
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