Leveraged extensive product knowledge and communication skills to foster enduring customer relationships across modern and classic Porsche models.
Overview
15
15
years of professional experience
Work History
Porsche Brand Ambassador, Service
Porsche Beverly Hills
02.2026 - 11.2026
Andrew Neal, Service Director.(844) 699-7869 andrewneal@lithia.com
Porsche Brand Ambassador, Service
Porsche South Bay
10.2011 - 01.2023
James Curtin, Service Manager. (949) 791-1600 - (Audi Fletcher Jones)
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Followed up with customers about resolved issues to maintain high standards of customer service.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Cypress High School
Cypress, CA
Skills
Service Advisor duties including Porsche Classic and E-Mobility
Positive Customer Experience Improvement through relationship building
Supported Dealership and Brand Reputation Management
Service Director Porsche Mercedes BMW Audi Jaguar Landrover Aston Martin at Autoscope European Car CareService Director Porsche Mercedes BMW Audi Jaguar Landrover Aston Martin at Autoscope European Car Care