Christopher Gillette
Director Of Operations
New Berlin
Summary
Accomplished Director of Operations specializing in contract negotiation and budget management. Expertise in leading cross-functional teams to streamline processes, reduce turnaround times, and align operational strategies with organizational goals.
Overview
26
26
years of professional experience
3
3
Certifications
Work History
Director of Operations
Professional Teleconcepts, LLC
02.2017 - Current
- Directed operations, implementing process improvements that enhanced efficiency and optimized resource allocation.
- Led cross-functional teams to streamline workflows, resulting in reduced turnaround time for project delivery.
- Managed vendor relationships, negotiating contracts that resulted in significant cost savings and improved service quality.
- Oversaw the development and execution of operational strategies, ensuring alignment with organizational goals.
- Collaborated with senior leadership to identify and mitigate operational risks, ensuring business continuity and compliance.
Market Director
Professional Teleconcepts, LLC
09.2013 - 02.2017
- Developed and implemented strategic marketing initiatives that increased brand visibility and engagement.
- Led cross-functional teams to execute comprehensive market analysis, enhancing competitive positioning.
- Cultivated relationships with key stakeholders, resulting in improved collaboration and project alignment.
- Designed and launched targeted campaigns utilizing data analytics to drive customer acquisition and retention.
Project Manager
Professional Teleconcepts, LLC
07.2002 - 07.2013
- Led cross-functional teams to successfully complete complex projects, enhancing operational efficiency.
- Implemented Agile project management methodologies, resulting in improved project delivery timelines.
- Managed stakeholder communications, ensuring alignment and satisfaction throughout project lifecycles.
- Developed comprehensive project plans, facilitating resource allocation and meeting critical deadlines.
Telecommunications Technician
Professional Teleconcepts, LLC
02.2000 - 09.2002
- Performed troubleshooting and repairs on complex communication equipment, reducing downtime significantly.
- Configured and maintained telecommunications systems, enhancing network reliability and performance.
- Collaborated with cross-functional teams to implement system upgrades, improving overall service delivery.
- Conducted regular system audits and compliance checks, ensuring adherence to industry standards.
Education
High School Diploma -
Unadilla Valley Central School
New Berlin06-1997
Skills
Change management
Process improvement
Workflow optimization
Operational efficiency
Budget management
P&L management
Cost control
Cost analysis and savings
Vendor management
Contract negotiation
Change management
Quality assurance
Resource allocation
Team collaboration
Operational efficiency
Cost analysis and savings
Certification
Certified Tower Climber
Timeline
Director of Operations
Professional Teleconcepts, LLC
02.2017 - Current
Market Director
Professional Teleconcepts, LLC
09.2013 - 02.2017
Project Manager
Professional Teleconcepts, LLC
07.2002 - 07.2013
Telecommunications Technician
Professional Teleconcepts, LLC
02.2000 - 09.2002
High School Diploma -
Unadilla Valley Central School