Christopher Going
Ivoryton ,CT
Summary
Results-driven small business owner with expertise in enhancing operational efficiency, fostering customer loyalty, and managing vendor relations. Committed to delivering exceptional service and maximizing brand identity through strategic marketing.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Small Business Owner
DinghyPro LLC
2016.05 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Technical Sales and Service Manager
Defender Industries
2002.06 - 2016.04
- Developed training programs to improve team skills in product knowledge and sales techniques.
- Fostered relationships with key clients, resulting in increased retention rates and repeat business.
- Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
Education
Business
Mitchell College
New London CTSkills
- Small business operations
- Records organization and management
- Vendor relations
- Reporting and documentation
- Project management
Certification
Firefighter 1 and 2
EMT -B
Hazmat Technician
Fire Instructor 3
Fire Officer 1
Incident Safety Officer
ICS 100, 200, 300 and 700
Timeline
Small Business Owner
DinghyPro LLC
2016.05 - Current
Technical Sales and Service Manager
Defender Industries
2002.06 - 2016.04
Business
Mitchell College