Detail-oriented professional experienced in customer relationship management and organizational excellence. Achieved high customer satisfaction and retention through persuasive communication techniques that drove sales and fostered loyalty. Collaborated effectively with team members to meet sales objectives while maintaining a positive store environment.
Overview
7
7
years of professional experience
Work History
Sales Associate - Cashier
Goodwill Retail Store & Donation Center
Bourbonnais, IL
10.2024 - Current
Provided exceptional customer service, assisting shoppers with product inquiries and donations.
Oversaw daily operations, ensuring compliance with safety and organizational standards in the store.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Assembler
Stor-Loc
Kankakee, IL
08.2019 - 10.2024
Assembled components with minimal supervision, exceeding expected project milestones.
Executed durable assemblies and subassemblies using hand and power tools to ensure quality and reliability.
Streamlined workstation organization to enhance productivity and support timely project completion.
Partnered with team members to refine production processes and uphold quality standards.