Christopher Grant
Reynoldsburg
Summary
Dynamic Project Manager with established expertise at JPMorgan Chase, skilled in Agile methodologies and data analysis. Orchestrated projects that improved efficiency and compliance, while delivering impactful training sessions. Acknowledged for critical thinking and effective communication, facilitating substantial enhancements in process flow and stakeholder engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Manager I
State of Ohio, Department of Medicaid
04.2021 - Current
- Managed all phases of major projects—from planning and budgeting to testing, implementation, and ongoing monitoring—ensuring compliance with state and federal regulations.
- Coordinated with state, county, and federal agencies, maintaining clear communication between program managers, end users, and partner agencies.
- Oversaw automated benefits processing systems, conducting regular training, user group sessions, and updates to enhance system performance and stakeholder engagement.
Health Data Management Analyst (QA/PI)
State of Ohio, Department of Mental Health & Addiction Services
- Developed and implemented hospital dashboards reporting on quality indicators and Joint Commission standards.
- Researched, analyzed, and documented hospital regulations and trends to support performance improvement initiatives.
- Authored a Lean Six Sigma Black Belt Framework and Business Model Operations Manual to streamline processes.
Tax Commissioner Agent II
State of Ohio, Department of Taxation
- Provided expert guidance on state and federal tax laws while supporting taxation and penalty adjustments.
- Delivered best-in-class service and performed detailed taxability research, ensuring accurate and compliant tax return processing.
- Led the Microsoft Patch Improvement (Green Belt) project, reducing cycle times by 30% and saving approximately $80,000 yearly by eliminating redundancies.
Auditor (Contract)
KPMG
Columbus
- Participated in the JPMC Home Loan Remediation Project, applying Lean and Six Sigma methodologies (DMAIC) to improve process flow and quality controls.
- Developed standardized procedures that reduced cycle time by 18% while enhancing throughput, resulting in a significant 11–20% improvement in labor efficiency.
- Delivered comprehensive scorecards and business metrics to internal teams, ensuring clear tracking of improvement initiatives.
Project Manager
JPMorgan Chase
Columbus
- Managed a self-contained PMO for foreign tax filings and client reporting using Agile & Scrum methodologies.
- Spearheaded multiple projects including a telephony upgrade (budget: $125K) and a Microsoft Office Suite upgrade ($150K–$200K), while also coordinating comprehensive UAT and risk analysis.
- Developed detailed Excel-based reports and maintained critical databases to ensure accuracy and timely analysis for foreign tax dividend processing.
Education
MBA -
Franklin University
Columbus, OHMaster of Accounting (MAcc) -
Kaplan University
Graduate Diploma - Information Systems Management
DeVry/Keller University
Skills
- JMP and SAS
- Microsoft Office Suite
- Project management
- Data analysis
- Verbal and written communication
- Critical thinking
- Agile methodologies
- Training facilitation
- Internal auditing
- Executive presentations
- Trend analysis
Certification
- Project Management Professional, PMI
- Lean Six Sigma Black Belt, New Horizons Learning Center, Columbus, OH
Technical Skills
JMP, SAS, QI Macros, Microsoft Project, Microsoft Visio, Word, Excel, PowerPoint, Access
Timeline
Project Manager I
State of Ohio, Department of Medicaid
04.2021 - Current
Health Data Management Analyst (QA/PI)
State of Ohio, Department of Mental Health & Addiction Services
Tax Commissioner Agent II
State of Ohio, Department of Taxation
Auditor (Contract)
KPMG
Project Manager
JPMorgan Chase
MBA -
Franklin University
Master of Accounting (MAcc) -
Kaplan University
Graduate Diploma - Information Systems Management
DeVry/Keller University
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