Scrum Master
PATRICIO HONORé,MS
Summary
Certified Agile Scrum Master and Agile Leader with over 20 years of experience in IT solutions design, implementation, strategy, planning, business intelligence, analytics, and data visualization. Adept at change management and continuous improvement principles. Highly organized and analytical thinker with a dedicated coaching approach. Skilled in understanding and addressing needs in complex environments. Possesses exceptional business acumen, accuracy, attention to detail, and emotional intelligence. Effective team leader and communicator with strong integrity, situational awareness, customer service mindset, and conflict resolution skills. Holds an MS in Business Intelligence/Analytics and certifications in SAFe Scaled Agile, AWS-Certified Cloud Practitioner, and Kanban.
Overview
26
26
years of professional experience
1
1
Language
Work History
SENIOR SCRUM MASTER / PROJECT MANAGER
MERCK & CO, Inc
West Point, PA
04.2023 - Current
Senior Scrum Master and Project Manager
Data
02.2019 - 04.2023
- I lead Operational Excellence initiatives, focusing on Agile and Scrum methodologies to enhance team performance and project success in Shared Services and Financial and Vendor Management
- Key responsibilities include:
- Serve as the squad lead for the Shared Services and Financial & Vendor Management teams, ensuring timely task completion and strategic planning
- Utilize Agile and Scrum methodologies for milestone achievement; manage schedules, risks, and issues with data-driven tools
- Oversee multiple complex workstreams, adeptly delegating tasks and adapting to changing goals while maintaining clear project communication
- Using automation and advanced tools for project development, conduct quality control, and collaborate in change management and knowledge-sharing initiatives
- Work in conjunction with the Program Management Lead to tailor processes for specific projects, promoting continuous improvement, Led the implementation of Specification Management Data Migration of SAP-PLM Platform for 3K+ end users, resulting in enhanced process efficiency and a 50% reduction in compliance issues
- Key responsibilities include:
- Led data migration design and execution, including writing test scripts and technical specs
- Participated in full life-cycle SAP PLM implementation
- Aligned with data owners to ensure future state requirements are met
- Executed data migration objects during data test load cycles
- Maintained data mapping documentation and refined data mapping and transformation rules, ensuring alignment with project work streams
- Scrum Master Activities:
- Led a 15-member Scrum team in streamlining the Integrated Product Information project
- Successfully organized and oversaw Sprint cadences (Planning, Review, Retrospectives, Daily Scrums)
- Champion Scrum principles, facilitate continuous improvement (Kaizen), identify and remove obstacles to successful development sprint cycles
- Mentored the Scrum team and other stakeholders on effective Agile methodology and ensured that Scrum best practices are followed implicitly to improve the quality and product increment
integration Management consultant
Barkawi Management Consultants
Atlanta, GA
07.2018 - 09.2019
- Led implementation of custom software solutions for a US boutique pharmaceutical company manufacturing facility, resulting in automation that reduced process steps and headcount by 50%:
- Assessed gaps, authored functional requirements, and documented solutions for development
- Configured static and dynamic tables in Simio (e.g., routings, BOM, Material Lot, Product codes, WIP)
- Documented process tasks and times in Simio for all products and workstations
- Developed reports and KPIs (e.g., employee/equipment utilization, delivery date performance)
- Facilitated project management through coordination of Gantt chart production schedule
SENIOR BUSINESS SYSTEMS ANALYST
Arkema, Inc
King of Prussia, PA
07.2012 - 07.2018
- Designed and implemented custom Business Intelligence and supply chain software solutions for a global provider of chemicals and materials; resulting in mitigated risk, increased process efficiency, improved sales forecasting, and streamlined vendor purchasing processes:
- Led multiple large-scale BI projects using QlikView, SAP Global Trade Services (GTS) compliance management interface, and Picaso Supply Chain Planning and Enterprise Planning
- Facilitated the deployment of QlikView, Power BI, and SAP BW reports using Bex Analyzer, including requirements gathering, feasibility, prototyping, development, testing, and user adoption
- Designed and maintained QlikView applications, including the development of load scripts
- Successfully implemented enterprise-wide SAP GTS upgrade in collaboration with business partners
- Provided ongoing enhancement support for SAP GTS and SAP Sales & Distribution/Logistics Execution (SD/LE)
- Documented quote-to-cash, order-to-cash processes, and sales order deliveries
- Configured custom options for orders and materials management functions
- Created SAP transaction sets for mass data load and data migration using Process Runner ETL
STRATEGIC ACCOUNT SERVICES MANAGER
CEI Group
Trevose, PA
05.2001 - 07.2012
- Managed operations, subrogation, and customer service for 1K+ client vehicle fleet across US/Canada
CUSTOMER SUPPORT ENGINEER
VTEL Corporation
King of Prussia, PA
01.2001 - 05.2001
- Led installation, maintenance, training, and help desk for video conference software serving public sector
WEB ADMIN/PRODUCTION SUPPORT ANALYST
Fiserv Securities Inc
Philadelphia, PA
02.1999 - 01.2001
- Managed financial technology software installations and online operations, including 24-hour stock trading troubleshooting and customer support
Education
Master of Science - Business Intelligence/Analytics
Saint Joseph’s University
Bachelor of Science - Information Technology, Business Administration
La Salle University
Skills
- TECHNICAL SKILLS CERTIFICATIONS
- Databases:
- Microsoft SQL Server Oracle Microsoft Access
- Software: SAP ERP SAP GTS SAP-PLM QlikView Tableau Power BI Picaso (Supply Chain Planning and Scheduling) SAS/JMP/Enterprise Miner JIRA Confluence HP ALM HP Quality Centre SharePoint Process Runner Simio ExtendSim Simulations o9 Solutions Syniti DSP ETQ Reliance Oracle Toad Data Modeler
- Analytics: Regression Analysis and ANOVA Linear Programming Logistic Regression Decision Trees Neural Networks
- Languages: Python SQL
- Certification: Agile Scrum Master AWS-Certified Cloud Practitioner Kanban
Timeline
SENIOR SCRUM MASTER / PROJECT MANAGER
MERCK & CO, Inc
04.2023 - Current
Senior Scrum Master and Project Manager
Data
02.2019 - 04.2023
integration Management consultant
Barkawi Management Consultants
07.2018 - 09.2019
SENIOR BUSINESS SYSTEMS ANALYST
Arkema, Inc
07.2012 - 07.2018
STRATEGIC ACCOUNT SERVICES MANAGER
CEI Group
05.2001 - 07.2012
CUSTOMER SUPPORT ENGINEER
VTEL Corporation
01.2001 - 05.2001
WEB ADMIN/PRODUCTION SUPPORT ANALYST
Fiserv Securities Inc
02.1999 - 01.2001
Master of Science - Business Intelligence/Analytics
Saint Joseph’s University
Bachelor of Science - Information Technology, Business Administration
La Salle University
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