Christopher Grubbs
Lithonia,GA
Summary
Experienced with analyzing financial transactions to detect and prevent fraud. Utilizes advanced analytical techniques and tools to identify suspicious activities. Track record of maintaining compliance and protecting organizations from financial risks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fraud Detection Analyst
TRUIST
04.2025 - 10.2025
- Analyzed transaction data to identify suspicious activities and potential fraud patterns.
- Collaborated with cross-functional teams to investigate fraudulent claims and mitigate risks.
- Utilized fraud detection software to monitor real-time transactions for anomalies.
- Assisted in the development of fraud prevention strategies and best practices.
- Conducted thorough reviews of flagged accounts, ensuring compliance with established protocols.
- Supported customer inquiries related to suspected fraudulent activity, providing timely resolutions.
Fraud and Claims Operations Representative
Wells Fargo
06.2016 - 07.2024
- Managed daily operations to ensure compliance with regulatory standards and company policies.
- Streamlined processes to enhance operational efficiency and reduce turnaround times.
- Trained new staff on system usage, customer service protocols, and operational procedures.
- Coordinated cross-departmental communication to facilitate seamless workflow and issue resolution.
Assistant Store Manager
Dollar General
05.2012 - 01.2014
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored team members to enhance productivity and service quality.
- Implemented inventory management procedures to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and develop action plans for improvement.
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, Alabama, AL07-2005
Associate of Science - Criminal Justice
Alabama State University
Montgomery, AL06-2003
Skills
- Fraud detection techniques
- Transaction review
- Transaction monitoring
- Data analysis
- Dispute resolution
- Fraud prevention
Certification
- Basic CompTIA A+
Timeline
Fraud Detection Analyst
TRUIST
04.2025 - 10.2025
Fraud and Claims Operations Representative
Wells Fargo
06.2016 - 07.2024
Assistant Store Manager
Dollar General
05.2012 - 01.2014
Bachelor of Science - Criminal Justice
Troy University
Associate of Science - Criminal Justice
Alabama State University