Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Guyton

Austin,TX

Summary

Accomplished District Manager at Dell Computers with expertise in conflict resolution and operational effectiveness. Successfully led award-winning sales strategies, increasing team efficiency by 30%. Demonstrated leadership in fostering strong relationships and driving profitability through innovative solutions. Proficient in risk mitigation and operational improvements, consistently achieving and exceeding company objectives.

Overview

19
19
years of professional experience

Work History

Security Supervisor

TSG Solutions
Pflugerville, TX
06.2019 - Current
  • Ensure security staff is properly trained and certified by company policies and local regulations.
  • Create schedules for security personnel, shift rotations, and monitored staffing levels to ensure adequate coverage at all times.
  • Lead training sessions for security staff on best practices and emergency response protocols.
  • Manage the scheduling and deployment of security personnel across various shifts.
  • Successfully improving resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
  • Provide ongoing coaching, feedback, development opportunities, and discipline when necessary, to ensure employees meet expectations.
  • Float between security locations to check in with officers, assess security, and make proactive adjustments based on changing conditions.

District Manager

Dell Computers
Round Rock, TX
10.2011 - 03.2019
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Maintained relationships with key accounts within the district in order to facilitate repeat business opportunities.
  • Negotiated contracts with customers to maximize profits while meeting customer needs.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Monitored inventory levels at retail outlets within the district in order to ensure adequate stock availability for customers.
  • Oversaw regional and local sales managers and staff.
  • Recruited new members for the sales team when needed according to established criteria.
  • Created award-winning programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness.

Store Manager

Sprint
Austin, TX
07.2006 - 10.2011
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Developed strategies to maximize sales and profitability.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Bachelor of Science - Audio Engineering

Full Sail University
Winter Park, FL
09-2024

Skills

  • Operational effectiveness
  • Daily status reports
  • Security Patrol Coordination
  • Skilled in conflict resolution
  • Company risk mitigation
  • Sales Team Leadership:
  • Operations Management
  • Communication
  • Customer Service
  • Client Relationship Management
  • Performance Analysis
  • Team Building
  • Budgeting
  • Strategic Planning
  • Compliance

Timeline

Security Supervisor

TSG Solutions
06.2019 - Current

District Manager

Dell Computers
10.2011 - 03.2019

Store Manager

Sprint
07.2006 - 10.2011

Bachelor of Science - Audio Engineering

Full Sail University

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Christopher Guyton