Summary
Overview
Work History
Education
Skills
Certification
Email
Professionalreferences
Timeline
Generic

CHRISTOPHER HACKLER

Sparks,USA

Summary

Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Manager (Avangrid)

UNLIMITED TECHNOLOGIES INC
Reno, NV
09.2024 - Current
  • Oversee full project lifecycle, including scope definition, contract review, local service provider (LSP) engagement, job costing, financial forecasting/recognition, and site commissioning
  • Lead the design process in collaboration with internal engineering and CAD teams, while coordinating with Architects, General Contractors, and Electrical Contractors
  • Manage cross-functional teams comprising install technicians, Application engineers, CAD Technicians, and key support functions such as Purchasing/ Procurement, Finance, and Human Resources
  • Identify and mitigate potential risks, proactively addressing issues to maintain program momentum
  • Monitor and track progress of programs, ensuring adherence to timelines and budgets
  • Build and maintain strong relationships with client, understanding their needs and ensure program alignment

Operations Manager (AMER)

NORTHLAND CONTROLS
Reno, NV
01.2024 - 09.2024
  • Plan and organize daily activities related to supporting the Program Managers, Project Managers, Project Coordinators, Application Engineers, and Installation Teams
  • Measure and manage productivity and workload by analyzing the Forecast
  • Accountable for the team’s revenue forecasting and profitability goals by job costing
  • Assist Program Managers and Project Managers in review of project financial budgets and profit margins
  • Promote a positive culture throughout the organization
  • Contribute, align, and implement the company strategy
  • Coordinate with other departments to ensure successful integration operation

Global Account Manager (Apple, Salesforce, Cloud Software Group, Meta)

NORTHLAND CONTROLS
Reno, NV
04.2022 - 01.2024
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet revenue goals
  • Forecast and track key account metrics (e.g
  • Quarterly revenue results and annual forecasts)
  • Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed
  • Lead MBR’s and QBR’s
  • Perform other related duties as assigned

Program Manager (Apple, Google, Salesforce, Arrow Electronics, Genentech)

G4S SECURE INTEGRATION
Reno, NV
10.2019 - 04.2022
  • Interact with the customer on their needs and desires to develop a roadmap to collaborate and implement for them
  • Oversee completion of productivity goals and educate employees on established company processes
  • Supervise Project Managers, Superintendents, Application Engineers, Service Managers, and CAD Techs to ensure optimal productivity while training staff on best practices and protocol
  • Deliver detailed reports including clear spreadsheet data and other visuals
  • Boost performance and drive cost controls while achieving project and overall objectives to ensure customer satisfaction
  • Monitor and create reports showcasing program outcomes to communicate results with clients and stakeholders
  • Supervise employees and oversee operations for programs to ensure success while generating exponential revenue
  • Plan and conduct staff meetings to brainstorm new ideas and deliver program and milestone updates
  • Assess system needs, improve design processes, and enable systems to align more closely with business expectations

Project Manager (Apple, Salesforce, Arrow Electronics)

G4S SECURE INTEGRATION
Reno, NV
01.2017 - 10.2019
  • Oversaw workforce schedules and allocated resources in collaboration with Program Manager, Project Managers, Superintendents, Application Engineers, Subcontractors, and Technicians in order to achieve project goals
  • Adhered to user and client requirements by aligning projects specification, schedules, and phase deliverables
  • Managed estimation processes by preparing specialty subcontractor bid packages, material procurement, contract reviews and action list preparation
  • Maintained project safety compliance with zero lost time accidents
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule
  • Threat Vulnerability & Risk Assessment (TVRA), Crime Prevention Through Environmental Design (CPTED), Review building plans, develop drawings and work with internal business partners and customers, system integrators and manufacturers
  • Manage all project timelines to ensure deadlines are met, and make timely communications to internal business partners, end users and security management
  • Updates and distribute weekly reports
  • Attends OAC (Owner, Architect, Contractor) meetings during Schematic Design, Develop Design, Construction Design, and IFC Phase

Project Superintendent

G4S SECURE INTEGRATION
Reno, NV
10.2016 - 01.2017
  • Scheduled staff and subcontractors, ensuring that each shift had adequate coverage so that jobs could be completed on time
  • Informed all stakeholders of daily activities and progress by providing in-depth field reports
  • Coordinated all phases of construction projects from inception to completion
  • Trained construction teams on site-specific requirements, techniques, and procedures
  • Facilitated processing of RFI's, submittals and samples among general contractor, owner, and owner's consultants

Education

TELECOMMUNICATIONS TECHNICIAN -

Northern Nevada Electrical Training Center
Reno, NV
12.2015

NUTRITIONAL SCIENCE -

University of Nevada - Reno
Reno, NV
06.2013

Skills

  • Policy Enhancement
  • Team Leadership
  • Budget Management
  • Operational Oversight
  • Strategic Partnership Development
  • Strategic Program Oversight
  • Operational Efficiency Enhancement
  • VMS
  • ACS
  • Process Optimization Techniques

Certification

  • Leadership and Management Training
  • Lenel
  • Milestone
  • Software House
  • Genetec
  • Leadership Circle
  • CSPM

Email

hackler2016@gmail.com

Professionalreferences

  • Jeff Dexter, jdexter13@gmail.com, 775-530-4180
  • Kenneth Dolson, arkrad33@msn.com, 253-268-8505
  • Stephen Lynch, stlynch@apple.com, 408-482-1434
  • Stephen Ceccanti, sceccanti@apple.com, 510-566-3961

Timeline

Program Manager (Avangrid)

UNLIMITED TECHNOLOGIES INC
09.2024 - Current

Operations Manager (AMER)

NORTHLAND CONTROLS
01.2024 - 09.2024

Global Account Manager (Apple, Salesforce, Cloud Software Group, Meta)

NORTHLAND CONTROLS
04.2022 - 01.2024

Program Manager (Apple, Google, Salesforce, Arrow Electronics, Genentech)

G4S SECURE INTEGRATION
10.2019 - 04.2022

Project Manager (Apple, Salesforce, Arrow Electronics)

G4S SECURE INTEGRATION
01.2017 - 10.2019

Project Superintendent

G4S SECURE INTEGRATION
10.2016 - 01.2017

TELECOMMUNICATIONS TECHNICIAN -

Northern Nevada Electrical Training Center

NUTRITIONAL SCIENCE -

University of Nevada - Reno
CHRISTOPHER HACKLER